1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We were waiting over 6 hours and still no email to say which caravan we were booked in? We then had to ring phone number that cost £2 a minute and was on the phone to them over 46 minutes?a 020 number to get them to send a email with key code & caravan number, very poor service & disappointed.This was tBooking.com
Negative section of review
No electricity or gas
Positive section of review
Very clean and tastefully decorated accommodation with very comfortable king size bed in a large room. The communal kitchen was well equipped and clean and had a large table for communal dining.. On-site parking plus street parking. Situated overlooking a park near the center of Falmouth. I will definitely be back!
Positive section of review
Really cool hotel with lots of nice details. Helpful and friendly staff. Great to have a restaurant and pub in the same building in a fun area of the city. The breakfast was good with a variety of options.
Negative section of review
Some of the finishings were slightly worn down but everything worked fine.
Positive section of review
Great location and very helpful staff. Very good breakfast and pleasant and helpful restaurant staff: Fantastic option if you play golf.
Negative section of review
Place is a little tired. But good value for money and amazing views
Positive section of review
The location was fantastic. The room was very clean and modern. Nice shower and towels.
Negative section of review
It stated it had “free parking” but that meant free street parking only. They don’t have any parking for guests. I was told self-check-in after 6pm. I purposely arrived minutes before 6pm to avoid self-check in but no staff anywhere. We had trouble getting in to the hotel and after 8 hours driving it was frustrating. The room was so small and barely enough space for our luggage.
Positive section of review
I liked how the beds were very comfortable and bedding was white and clean
Negative section of review
Is was cosmetic things really like there was scuffs on the wall no plug sockets near the bed to charge your phone shower head wasn’t working properly and water wasn’t really coming out lamp shades were all cracked at the side of bed carpet wasn’t laid properly in the room. You could hear people above you, walking down the corridor at the side noise from all over. Breakfast I thought finished early as well
Positive section of review
Location, restaurants, David and Chris the concierge’s
Negative section of review
WiFi not good, no spa.
Positive section of review
Fantastic view of Tower Bridge and location.
Negative section of review
No Fridge.
Positive section of review
Lovely location handy for the university
Negative section of review
Basic but everything you needed
Positive section of review
Clean and tidy
Negative section of review
Booking through booking.com doesn’t get the discount for dining at the pub