1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
If I could rate higher I would. Facilities as expected for 4* hotel what sets it apart is the quality of service. I was falling apart dealing with intense family issues and was acknowledged by staff with unobtrusive kindness and warmth. Their humanity was touching and meant I was able to cope with my personal situation while feeling restored in comfort.
Negative section of review
If I was pushed to find any negatives the air conditioning would benefit from an update + single shower control for handheld & rain shower head.
Positive section of review
Natasha was extremely friendly and helpful. I arrived by bus and wanted to hire a bike so she enquired about that for me and also told me about the coastal bus. Natasha ordered a Chinese take away for me, gave me cash to pay the delivery driver as I didn't have any and let me pay her back via paypal. Super coffee at breakfast!
Negative section of review
It was a bit outside town but I knew that before I arrived.
Positive section of review
Breakfasts were excellent, as were the pub and dining room staff. A free drink for not requiring making-up of room on a given day was a very nice and surprising touch. Something similar for a mixup in rooms on check-in would have been a good idea.
Negative section of review
There should be a sign at the property entrance and an advisory in pre-arrival info to indicate parking available via the separate lane, not just in the very cramped area in front.
Positive section of review
The property was lovely, it had everything we needed, close to the beach and very quiet.
Negative section of review
No mirror in the bathroom for shaving
Positive section of review
The hotel is lovely to stay at , the view is amazing , breakfast is the best
Negative section of review
Nothing not to like
Positive section of review
The location was perfect and the breakfast was okay
Positive section of review
Very pleasant staff. Great food. Very welcoming!
Negative section of review
Nothing.
Positive section of review
From the outside looked quaint and old.
Negative section of review
Dated with dirty carpets and in need of new bathroom and painting
Positive section of review
Clean , central to amenities
Negative section of review
Price on high side
Positive section of review
Everything
Negative section of review
Nothing