Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Marriott Executive Apartments Dubai Creek
- “Staff was very helpful and polite”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Hotel Pires
- “Lovely swimming pool”
Canada

Newmarket Inn
- “Close to food/shopping.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Chris Apartment
- “The apartment is very comfortable and clean. Also really close to Rodi city center.”
Indonesia

Segredo Uluwatu
- “Great property very picturesque and clean! The staff were amazing Tommy and the house keepers went above and beyond for my boyfriend’s birthday writing happy birthday out of flowers. Would 100% recommend”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Hotel Metropolitan Tokyo Haneda - 2023-10-17 Grand Opening
- “The modern retro look in room and the amazingly decorated corridors made this place my favorite hotel. I had the luck of getting an airside room and could see nighttime operations on the runways. Certainly a place an AVgeek would love. The small touches like postcards in room and great amenities like shaving razor and cream were much appreciated. The "secret" rooftop terrace where you could sit and watch operations at the airport 24/7 was wonderful. Staff were all lovely - one manager was even greeting people outside and leading them in to the lobby.”
Malaysia

White Suite At Berjaya Times Square (Bukit Bingtang)
- “I stayed at this hotel with my daughter (2y.o) for 2 nights. We had the premier room. The room was comfortable and clean, staff were friendly and always happy to help or offer assistance, and location’s great too”
Netherlands

Corendon Amsterdam Schiphol Airport, a Tribute Portfolio Hotel
- “Good facilities & room size. Modern & clean”
Poland

Wawel Apartments by LoftAffair
- “Brilliant location, modern feel to it. Condiments and toiletries provided. Host replied immediately if I had any questions.”
Portugal

Porto Music Guest House
- “Had a very pleasant stay. Very quiet room. The staff was very helpful and nice. It's a well restored building and the inside is very well decorated and full of character. The room was simple but comfortable and well decorated. The bathroom modern and shower worked perfectly. Breakfast a continental. The location is about 5 minutes walk from the underground Casa da Música witch was perfect for me.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

C-VIEW BOUTIQUE
- “The apartment is far from the crowd. Small village in the south. Big balcony. You can watch the petanque match from it. Very nice beach is about 3km. You can use a motorbike. Stefan can give you for very cheap price. The old town, the Big Buddha and many beaches you can ride in 20 minutes. I will go back to Stefan for sure. The best is you can see the sea from your bed. The morning is beautiful. The best place for breakfast is only 50 meters from the house. Many good restaurants are 5 minutes by walk.”
Turkey

Walton Gardens Pera
- “Staff is so welcoming and friendly! Thank you!”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £95
The Victoria
Alderney, United Kingdom

Average review score: 9
- Positive section of review
  
  Excellent location in the middle of St Anne. An easy walk from the airport (downhill) and close to eating places and shops. Comfortable clean room with excellent shower. Breakfast choices were excellent though I have to admit to sticking to a full English every day because it was so good! Great to be able to come and go as I pleased during the day.
- Negative section of review
  
  A minor point: though coffee / tea facility is provided in the room it is expected that the guest goes downstairs to help themselves to fresh milk from the jug in the breakfast room fridge (possibly only necessary in the single room I occupied which perhaps did not have room for a little fridge).
Reviewed: 30 April 2024 Stayed in April 2024

Tony United Kingdom
From £169
H10 London Waterloo
London, United Kingdom

Average review score: 8.4
- Positive section of review
  
  The staff were helpful and friendly. Drinks offered on arrival. Rooms very clean. The rooftop garden was lovely. Central location. Room soundproofed from traffic.
- Negative section of review
  
  Room wasn't what I asked for (a double instead of a twin and no twins available despite me booking 3 months early). No room to manoeuvre wheelchair. Shower door not wide enough to stop floor flooding. Bathroom door faulty and had to be fixed immediately. Prices at the rooftop bar extortionate even for London! Aircon broke after the 1st night. Room hot and stuffy without it and very noisy with the window open. No refund given for room downgrade.
Reviewed: 30 April 2024 Stayed in April 2024

Kandy United Kingdom
From £88
Seraphine Hammersmith Hotel
London, United Kingdom

Average review score: 7.9
- Positive section of review
  
  The location was good. The price for the small room was expensive. The staff were excellent, very helpful and accommodating, especially the first man on the desk.
- Negative section of review
  
  It was expensive.
Reviewed: 30 April 2024 Stayed in March 2024

James United Kingdom
From £90
The Kendrick Exclusively for adults
Llandudno, United Kingdom

Average review score: 9.5
- Positive section of review
  
  Room was spacious with view of the sea and promenade. Great breakast and really helpful staff - will definitely stay again on next visit to llandudno.
- Negative section of review
  
  All good !
Reviewed: 30 April 2024 Stayed in April 2024

Ken United Kingdom
From £95
The Royal Albion
Broadstairs, United Kingdom

Average review score: 8.2
- Positive section of review
  
  Location is absolutely perfect. It’s a beautiful historical building and we had an incredible view.
- Negative section of review
  
  The room was dirty - shoe marks on the bed sheets, toothpaste splatters in the bathroom and weirdly - on the desk. Understandably, there is no AC but the room gets very hot and there is no remote for the Dyson fan. Bring earplugs.
Reviewed: 30 April 2024 Stayed in April 2024

Kat United Kingdom
From £75
The City Hotel
Durham, United Kingdom

Average review score: 8.4
- Positive section of review
  
  Lovely room......perfect location......friendly staff... would definitely recommend and stay again.
- Negative section of review
  
  There was nothing not too like.
Reviewed: 30 April 2024 Stayed in April 2024

victoria United Kingdom
From £152
Holiday Inn London Camden Lock, an IHG Hotel
London, United Kingdom

Average review score: 8.2
- Positive section of review
  
  Location, that it included breakfast and the lovely staff
- Negative section of review
  
  Nothing comes to mind
Reviewed: 30 April 2024 Stayed in April 2024

Ivelina Bulgaria
From £73
Annex B, a Studio flat in London
Carshalton, United Kingdom

Average review score: 9.8
- Positive section of review
  
  Breakfast not included Area good for us as near family
- Negative section of review
  
  Shower leaked onto floor making floor tiles very slippery. Hardly any toilet roll .Room ok for single person but wouldn’t recommend for a couple.
Reviewed: 30 April 2024 Stayed in April 2024

debbie United Kingdom
From £69
Caledonian Hotel
Newcastle upon Tyne, United Kingdom

Average review score: 8.1
- Positive section of review
  
  Comfy and central.
- Negative section of review
  
  Limited parking but not the hotel's fault, just a busy area.
Reviewed: 30 April 2024 Stayed in February 2024

Gabrielle United Kingdom
From £72
Best Western Queens Hotel
Dundee, United Kingdom

Average review score: 7.9
- Positive section of review
  
  Location
- Negative section of review
  
  Decoration completely out of date
Reviewed: 30 April 2024 Stayed in April 2024

Kenneth France