1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
AMAZING , beautiful home , that anyone would be thrilled if it was their own home . It catered for all our needs , and more . Easy to park , lovely secluded courtyard/ garden , quiet area , beautiful decor and facilities . It is very close to so many tourist attractions, shops , restaurants , by car or public transport . The hosts were accessible,friendly and informative . I would 100% be choosing there to stay on my next visit , if possible .
Negative section of review
N/A
Bourton on the Water, United Kingdom
Positive section of review
Location is amazing in the heart of Bourton-on-the-water. We enjoyed a comfortable room, clean and modern bathroom, in a great location.
Negative section of review
Other than the quirks of the period of the property which come part and parcel with staying in this location, there was nothing to dislike!! You just need to be aware, there are tight (with sometimes low ceilings) hallways, and narrow car parks, however very lucky to have parking
Positive section of review
The room was lovely, and the dining areas were presented really well. Nice decor etc.
Negative section of review
The property was advertised as a Bed and Breakfast, leading to the assumption that breakfast was included in the price. We were then made aware this was not the case the following morning. Felt we were paying a lot of money, both for the room and the breakfast, when we originally were under the impression it was included. Additionally, the morning staff that served us came across very impatient, didn’t really feel welcome, felt more of an inconvenience than guests.
Positive section of review
After all these years it looks like well kept and still modern and alive
Negative section of review
More warm welcome especially at dinner in restaurants, working in this environment you need to be prepared for all kind of guests, ( politeness and kindness)in my experience we, as family with kids, receive a very cold and strange faces from the waiters very rude welcome , the atmosphere changed in a good way when the manager came around , if it wasn’t late for my kids I’ll just wouldn’t bother, just eat somewhere else
Positive section of review
Lovely loft apartment also had all the amenities of an apartment.
Negative section of review
I had to pay a hidden charge a WEIVER DAMAGE of £25 which wasn't a problem if this had been stated on the page when we booked. Also the number of stairs to get to the property.
Positive section of review
Majority of the staff were absolutely lovely
Negative section of review
Upgraded for a window room, the window didn’t open. The taps in the bathroom were broke and they constantly ran. The shower was extremely hot with no cold option. “Full English Breakfast” is not a full english.
Positive section of review
Close to public transport to heathrow
Positive section of review
Warm, comfortable room.
Positive section of review
The location
Negative section of review
The bathroom
Positive section of review
La situation