1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very helpful and staff , they allowed us to store our luggage as we arrived early and then gave information on the local bu ses so we could enjoy a day in Southampton. We had a good recommendation to eat in a local pub on the common, walking distance. Arranged a taxi to the station this following morning.
Positive section of review
Overall, a great stay. Really comfy beds, bright, clean room, quiet location, complimentary breakfast. Sue, the owner, was perfectly pleasant.
Negative section of review
N/a
Positive section of review
The staff were friendly and approachable & the location & views are beautiful.
Negative section of review
The apartment smelled musky and damp, there was mould in both bathroom’s and in the unit under the kitchen sink. General cleanliness and state of repair/decorative state was shocking. There is rust on the children’s play equipment in the play park, the tennis courts need resurfaced and had a net missing. We stayed for around 3 hours before leaving. However the duty manager is refunding the cost of the stay.
Positive section of review
Class act. Superb staff, wonderful rooms, yummy extras, perfect location.
Negative section of review
That I couldn’t stay there for ever.
Positive section of review
Great location, good communication for check in, good amenities
Negative section of review
Lets in a lot of light for sleeping, bit tired furnishings in kitchen floor and bathroom
Positive section of review
Seemed new, nicely set up - as good as a hotel room
Negative section of review
Nothing
Positive section of review
Lovely building, quiet location, nice pool
Negative section of review
No fridge in room, needs a bit of an update paint in hallways
Positive section of review
Staff were very helpful and friendly.
Negative section of review
The shower was weak and the toilet system often required 3-4 flushes to empty. Also the key cards constantly didn’t work
Positive section of review
Good location and clean
Negative section of review
When waiting for check out and to ask about baggage storage the staff member at reception ignored us and left us waiting for approx 15 minutes. Eventually a different staff member ended up helping us.
Positive section of review
Old and very dirty
Negative section of review
Toilet and shower dirty