1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Having been told the hotel was right in the airport, I was horrified to find it was a long walk from the train station with my heavy luggage. Worse than that, it was extremely badly signposted with only one very small insignificant sign high up in a place one wouldn’t look for it! My friend and I both got lost trying to locate the hotel.
Hampton, United Kingdom
Positive section of review
The location and parking also the facilities to keep family entertained
Negative section of review
Swarm of ants . All over the kitchen. Ruined our breakfast for the morning. Discovered that ants had been all over the food left in kitchen and all over my 1 year old daughters bottles not happy at all
Grays Thurrock, United Kingdom
Positive section of review
Room was clean and comfortable. Evening meal was excellent.
Positive section of review
did not have breakfast , although it was available
Negative section of review
nothing
Positive section of review
Close to airport, clean, staff friendly.
Negative section of review
Not enough car parking spaces, pillows are too soft, toilet paper must be the cheapest on the market!
Positive section of review
The environment is very good,
Negative section of review
Perfect. If you can check in early, it's a great choice.
Positive section of review
Nothing excited to say.
Negative section of review
House is dusty. Especially Dining / Common area. Cigarette smell in common area near staircase. It's not value for Money. It's expensive. I will not stay again. Owner is not helpful at all. I cut my fingers due to sharp pigeon hole in doors. Area is not safe aswell.
Positive section of review
Clean. Friendly staff
Negative section of review
Information provided on the website advises to use 703 bus and stop at Sutton Lane. This was incorrect resulting in me having to walk 24 mins late at night with all my luggage
Positive section of review
Nice clean room
Negative section of review
First asked to give deposit which was not stated on the booking and and payment on a external website. When I rang them they gave me a code and agreed didnt need to give deposit. We were given a code to enter yet we could not enter. Tried ringing the numbers given no answer. Only got a call from them after one of the guests rang and they answered and then rang us. In call says we were just before check in time after waiting for quite some time as check intime was almost over when i had checked in earlier and given the code and they state can come and go when we want. The code given was not activated so they had to reset the lock yet making it sound like it was our fault.
Positive section of review
Quite ness
Negative section of review
At night something causing noise in my room like at the rooftop