Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Ecos Dubai Hotel at Al Furjan
- “Service and comfort especially Ms.Nurzada from (Front desk) who assistence by her professionalism and friendly engagement I would say very impressive!”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Pousada da Renata
- “The place is so relaxing and comfortable. Anyone who looks for a beautiful quiet place with a pool and a loot of resting beds and hammocks this is the perfect place. Renata and her daughter was lovely and welcoming.”
Canada

Travelodge by Wyndham North Bay Lakeshore
- “Breakfast was excellent. The staff was friendly and courteous.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Studios Kymata
- “Friendy staff and good location. Loved our stay.”
Indonesia

Kastara Resort
- “Incredible view on the jungle from the rooms Possible to go to Ubud center by walking 15-20 minutes Great restaurant and breakfast”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

stayme THE HOTEL Asakusa Riverside
- “nice location and view...You can see the Sky Tree Tokyo very easy . from the room window.”
Malaysia

KLCC suites by Chambers
- “Nice, clean studio apartment with everything you need. Household appliances are quiet and do not disturb sleep. Very conveniently located, close (a few minutes walk) to a train station and a large mall.”
Netherlands

Poppies
- “The staff was excellent”
Poland

ENERGOSFERA - Innowacyjny Ośrodek Turystyki Edukacyjnej
- “We weren't expecting much as we hadn't done much research, but we were blown away by this facility. The food in the restaurant was amazing, the glamping pods were very comfortable, the staff went out of their way to show us around and make sure we were happy. We brought our little dog, and they offered to look after him while we used the sauna and hot tub. The owner invited us to look at the stars through his telescope and was happy to talk to us at length.”
Portugal

PortoSoul Trindade
- “The hot tub was great to have after a long day out in the cold. The host has been extremely helpful, friendly and accommodating. Almost everywhere was just a short walk away. Highly recommended!”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Amadha Villas Retreat - Free Tuk-Tuk Service To the Beach
- “What a beautiful gem We had already booked another hotel but it was so awful we checked out after 1 hour so frantically phoned around and came across Amada WOW Om was so helpful so inviting and truly went that extra mile to accommodate our 17 night stay from allowing us to keep our cases safe when we stayed away to arranging trips (much cheaper than anywhere else) advising places to go ordering food in getting tuk tuk to beach and shops (free 3 times a day return Fabulous service )the list goes on All the staff always have a smile and really go that extra mile every time nothing is any trouble Om gives her personal phone number 24/7 for anything you need Snacks & drinks available We will never stay anywhere else The place has a beautiful garden with seating,& large pool Also bungalows with private pool Rooms are big bright and huge showers 4 poster comfy beds with fridge coffee & tea making. We used the washing facility all our clothes came back clean ironed & folded smelling fabulous So look no further Beautiful place Beautiful people Thanks and look forward to coming back soon”
Turkey

Apex Hotel
- “The room was very nice and clean. Breakfast was delicious and terraced view was perfect Staff were very friendly and helpful”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £82
Abbey’s Inn
Cheadle, United Kingdom

Average review score: 9.5
- Positive section of review
  
  Listing caught my attention due to the great score which is fully deserved. Abbey is a wonderful host, very organised and had provided very clear instructions regarding check in/out and also provided lots of great advice for local restaurants and other services. Also a very lovely and welcoming person and really could not do more to make the stay enjoyable. The room itself was very spacious and immaculately clean with a good sized private en suite shower/toilet. Best night's sleep I have had in a long time! Other reviews mention road noise but I did not notice this with the windows open and even if closed, there was a fan in the room to provide cooling.
- Negative section of review
  
  Nothing!
Reviewed: 21 May 2024 Stayed in May 2024

Steven United Kingdom
From £166
Clayton Hotel London Wall
London, United Kingdom

Average review score: 8.9
- Positive section of review
  
  New hotel very well located, near Moorgate station. Staff is extremely helpful and friendly. I had an issue with my reservation and a previous cancellation, which was sorted out quickly and efficiently. The room is spacious, clean, with a comfy bed, and has all you need for a nice stay. Breakfast is delicious, with several fresh options. I couldn't recommend it more.
Reviewed: 21 May 2024 Stayed in May 2024

Maria Switzerland
From £125
The Petersham
Richmond upon Thames, United Kingdom

Average review score: 8.3
- Positive section of review
  
  The bed was amazing,big,spacious and comfy. Toilet was awful,like children’s toilet,low to floor and cramped bath.. Bland shower gels and soaps for price of hotel.water in hand sanitizer and no smell to anything,apart from drain smell in our room
- Negative section of review
  
  The fact that the petersham have temp charged us £885 for two night stay,as they have put a £500 hold deposit on top our final bill,which we now cannot use until hold is removed.Contacted bank who states that it’s the hotel who times the hold…£36 for two whiskey sour single,also extortionate
Reviewed: 21 May 2024 Stayed in May 2024

zowie United Kingdom
From £89
Leonardo Royal Southampton Grand Harbour
Southampton, United Kingdom

Average review score: 8.3
- Positive section of review
  
  I managed to use the facilities whilst on our stay, the sauna, steam room and pool were such a relaxing time, the staff at the bar and restaurant were so welcoming and polite, the food was also great.
Reviewed: 21 May 2024 Stayed in April 2024

Ryan United Kingdom
From £110
Boutique By Browns
Worcester, United Kingdom

Average review score: 9.2
- Positive section of review
  
  The accommodation I fantastic and the staff were superb attending to our every need without any hesitation. We will absolutely stay again if we come back to Worcester
- Negative section of review
  
  Nothing
Reviewed: 21 May 2024 Stayed in May 2024

Chris United Kingdom
From £60
Motel One Manchester-Piccadilly
Manchester, United Kingdom

Average review score: 8.6
- Positive section of review
  
  The hotel is very close to the train station which is ideal for getting to and from the airport. Price for room only was good value for money.
- Negative section of review
  
  The room was very small and the breakfast was limited considering it was £13.
Reviewed: 21 May 2024 Stayed in May 2024

Amelia Ireland
From £116
Glasgow Marriott Hotel
Glasgow, United Kingdom

Average review score: 7.6
- Positive section of review
  
  Breakfast was good. Location great for the All-Energy conference. Room was comfortable and large
- Negative section of review
  
  Hotel was being refurbished, so there was some disruption. My colleague had to leave the hotel and find another because the AC in his room did not function. Very disruptive as we prepared for the conference.
Reviewed: 21 May 2024 Stayed in May 2024

Andrew United Kingdom
From £133
Craig Manor
Bowness-on-Windermere, United Kingdom

Average review score: 9.3
- Positive section of review
  
  Lovely views from bar and outdoor area , comfortable room and bed , helpful staff
- Negative section of review
  
  Room a bit dark
Reviewed: 21 May 2024 Stayed in May 2024

Debbie United Kingdom
From £157
Luxury 2 Bedroom Flat in Central Todmorden
Todmorden, United Kingdom

Average review score: 9
- Positive section of review
  
  The apartment was great very nicely dressed and comfortable, plenty of room.
- Negative section of review
  
  It was very cold I put that down to the high ceilings, but the heating was easy to put on and off. It is advertised as a ground floor flat, I just think the steps up to it from the road should be mentioned
Reviewed: 21 May 2024 Stayed in May 2024

Sally United Kingdom
From £125
Seaside Annexe
Felpham, United Kingdom

Average review score: 9.7
- Positive section of review
  
  Convenience, size of apartment, Paula's scones and clotted cream.
Reviewed: 21 May 2024 Stayed in May 2024

Robert Australia