1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Could be fine is Summer, with the outside floor and table giving more living space, but not in winter or cold weather where you are stuck inside. The main double bed is comfortable.
Negative section of review
Not clean. The sofabed is tore, dust and debris inside. We had to clean before using it. Dust on the floor in the main room. Kitchen underequipped (no microwave), coffee machine not working properly. Quite small for 3 people. Very tiny bathroom. The landscaping of the site is not done
Positive section of review
Loved exploring the coastal path. Owner was ver welcoming on arrival. Very quiet stay. Loved it!
Negative section of review
Shower not very powerful however I’m still nice and clean!
Positive section of review
Nicely decorated, clean hotel, friendly staff
Negative section of review
Having had some fab stays in other hotels in glasgow recently i was very dissapointed with Malmaison as id always wanted to stay there - we stayed in the club deluxe room it was very uncomfortable, small and dark - not as described- felt very unwell within the room as if there was no air it was dark and opressive, uncomfortable unsupportive pillows, room service risotto was uncooked - we left at 3am and went home as we were unable to sleep - we felt so much better on exiting the hotel so I requested they check the carbon monoxide/ oxygen levels in room - I communicated with hotel directly and requested refund however was given a flat response to say there was no indication of any issues with the room and no compensation was offered
Positive section of review
Beautiful property with beautiful rooms
Negative section of review
Nothing to not like, shower control unfortunately came off and temp of shower was boiling hot. When mentioned they listened and addressed it
Positive section of review
Staff was so helpful and fantastic
Positive section of review
Friendly staff. Lovely breakfast.
Negative section of review
Dinner menu was not to my taste. I prefer some pub classics.
Positive section of review
Lovely room, good staff.
Negative section of review
Couch bed was quite uncomfortable
Positive section of review
Its location
Positive section of review
The location
Negative section of review
Mouldy shower, worn out room. Dirty walls and floors.