1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
the staff where very friendly and easy to approach and happy to help they store our bag till the room was ready and even gave us an upgrade on our room as we was celebrating our anniversary highly recommend
Negative section of review
the bar prices are a little bit expensive but apart from that everything else was spot on
Positive section of review
Location was stunning. Peaceful. Perfect for hopping on the Ullswater steamer & exploring pooley bridge. Breakfast was excellent! With a good choice & decent quality.
Negative section of review
Venison mousakka was tasty, but potatoes were under cooked, which spoilt it slightly.
Lytham St Annes, United Kingdom
Positive section of review
Excellent location, hotel very clean. All staff very helpful and polite. Special thank you to Beau who was extremely professional and really nice. We would stay again .
Southend-on-Sea, United Kingdom
Positive section of review
Love this hotel so value for money and always very welcoming and clean rooms are massive brilliant view of the pier
Negative section of review
N/A
Newcastle upon Tyne, United Kingdom
Positive section of review
Nice rooms and great Gym. Breakfast was good quality
Negative section of review
Room service stopped at 22:30 which is not great if you've been on a night out
Positive section of review
I can't say I liked anything about our stay
Negative section of review
The accommodation was not great. Reception needs revamping. Breakfast served in a bar amongst cleaning going on. Menu looked very unprofessional. Our welcome was very poor, put in annexe, asked about dinner, and was told fully booked might be able to squeeze you in. To be truthful, not a hotel we will be returning to.
Positive section of review
Fantastic room with a lovely setting.
Negative section of review
Only there 1 night and although we couldn't eat as it was full, we were disappointed that there was nowhere to have a drink apart from outside so we went into Totnes for food and drink. Would have liked to have soaked up the experience there as I'm sure had we pre booked it would have been great.
Positive section of review
Good location and reasonable bed
Negative section of review
Disappointed with hotel standard as paid well above average. Despite bath in room no plug supplied. Shower was trickling water and was lukewarm. Breakfast terrible - overcooked and cold.
Newcastle upon Tyne, United Kingdom
Positive section of review
The staff were very helpful.
Negative section of review
The kitchenette is not very well equipped.
Positive section of review
Location
Negative section of review
Damp and not very clean