1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The Deluxe double room is amazing, huge and very comfortable (and with very nice views!); we had everything we could need. Shared spaces were also very clean and cosy, with books and games in the living room and a nice breakfast area set up in the kitchen in the morning. Henrietta and Bob were very friendly and welcoming! We had most of our trip planned as we mainly came for hiking, but Henrietta recommended a nice little hill a few minutes away (walking distance!) where we could enjoy a lovely view of the town and the mountains before heading back to catch the train. I am going to be back without any doubt.
Positive section of review
The Derwentwater hotel was in easy walking distance of Keswick Town centre via a public footpath . Breakfast was very nice with everything you could possibly want. The bar offers a wide selection of beers wines and the all important gin. Food was tasty cooked from fresh . The Derwentwater Hotel is use to serving large groups, our numbers were 20 which didn’t pose any problems.
Negative section of review
If you want posh then you need to find somewhere else and pay twice the price.
Positive section of review
Room was perfect, comfortable bed and a mini fridge was also included. Bed was made up every day of my stay. The kitchen area was ideal too, with vast cooking facilities Location was very central and got parked right outside the door free of charge. I will definitely return when I need to stay in this area again.
Negative section of review
Cannot think of anything negative!
Positive section of review
The staff were particularly friendly and helpful. Excellent breakfast (included in the price). Would definitely rebook there if in the area again.
Negative section of review
Room overlooked main road, which for some reason trucks were going back and forth along all night. Next time I will request a room that faces away from the road.
Positive section of review
Staff are polite and friendly. Front of house areas are good. Quality breakfast.
Negative section of review
The rooms don't have working air conditioning. Bathrooms are worn and fixtures are in need of replacement. Windows don't close properly. Bedrooms are very, very hot and lots of traffic noise.
Positive section of review
Owner? Fantastic welcome and could not do enough to make me feel at home.
Positive section of review
Centrally located with low cost, clean and comfortable accommodation.
Positive section of review
The facilities are great.
Negative section of review
Toilet not flushing properly. Mould in window and fabric. The kettle handle was broken , and I burnt my hand.
Positive section of review
Everything
Negative section of review
Nothing
Positive section of review
Location
Negative section of review
The property could be much cleaner,dust everywhere, the smell from restaurants below was horrible sometimes ,bed quite uncomfortable