1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The room was very clean and the beds comfortable. We liked the pine scented toiletries. Great shower! I wish we had had more time to try out the facilities on offer. The location also suited us as it was just a short walk from Paddington station.
Negative section of review
We needed a few more electric sockets and a mirror where you would dry your hair would also be good.
Ballinamallard, United Kingdom
Positive section of review
It was exactly as described if not better. Hosts met us and gave us a great welcome. Perfect for staying with pets as it has an enclosed yard. Very cosy in a quiet area. Slept like a log. Highly recommended and will definitely be back.
Negative section of review
Nothing
Positive section of review
Brilliant hotel, restaurant and facilities with exceptional staff and cleaning team. Couldn’t fault it and will go back. Superb breakfast and plenty of parking. Super fast lift.
Negative section of review
Nothing I didn’t like though a few more chairs in the bar area might be handy.
Positive section of review
Beautiful house, spacious , large bedrooms and great communal kitchen space to socialise with friends. The house was spotless, lovely bedding and comfy beds/pillows.
Negative section of review
Area around hot tub bit overgrown and the temperature of the hot tub was 40 degrees and unbearable, we couldn't manage to adjust it.
Positive section of review
Chris was very welcoming. We did have to cut our trip short due to a family emergency, but to be honest I wouldnt of been comfortable staying another night.
Negative section of review
Ive never given a bad review, but unfortunately this did warrent it. Extremely limited on street parking, not advertised when booking. Neither was the train station. Had to park on a white line, as recommended by Chris, who said its only advusory, which we weren't to happy about. Paid car park is quite a walk away. On entering property, we had to take our shoes off as instructed in message prior to arrival, due to new light coloured carpet. We weren't too bothered by this, but when the hallway had a rather distinctive odour of feet and the Carpet didnt look particularly good, we wernt too impressed. Not a nice first impression. Our room was up two flights of stairs in the attic. Two velux wondows which you hit your head on if open, and room so hot they needed to be open. Because of being open, no privacy from neighbouring houses, in the bathroom or bedroom, and unable to shut the early morning light out. Property close to main train line so noisy at times. Bed linen looked like someting you'd put on your sons bed. Patterned and worn. Pillow slips ripped on edges. Property was very dusty. Fruit in bowl consisted of over ripe apples only,, soft and wrinkly. Toilet seat stained in various places, and shower curtain very mouldy at the bottom. Various notices to say what to do and dont do! Its like your really not welcomed! Sadly, the positive reviews I read prior to booking are nothing like what we found. We didnt have breakfast due to leaving early, only continental option, but we wouldnt have anyway. Such a shame!
Positive section of review
A lovely house in an excellent location for what we required. Very comfortable beds and large spacious areas downstairs
Positive section of review
Breakfast very nice , location fab and the grounds beautiful, staff lovely
Negative section of review
The bathroom in room needs updating so does some areas in the pool area like new tiles in the thermal room and shower area
Positive section of review
With great individually prepared breakfast for 10 pounds including butty!
Positive section of review
Great location close to the train station, coffee shops and restaurants.
Negative section of review
The shower, had trouble getting the temp right and found the step into it a bit high.
Positive section of review
Lots of parking, close to where I needed to be
Negative section of review
No hot water for a shower in the morning. Waited ages for an alternative milk for tea