1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
From the moment we arrived at the hotel, we were made to feel valued and welcome. Our host greeted us and showed us to our room personally. Nothing was too much trouble for the staff whilst we were there and the service we received at breakfast the next morning was absolutely on point. Location wise, this hotel is a very short walk from Sandown station, which is on the main Island Line from Ryde so couldn't be easier to get to. It is also in a very quiet road, so there is virtually no noise aside from the occasional passing car. Our room had a view looking out towards the idyllic countryside in that part of the Island, which was an added bonus. In terms of getting to the town and the seafront, this was a very short ten minute walk, so no downside to being further outside of the town at all. All in all, would definitely recommend a stay here - not ultra modern by any stretch, but definitely a character building and the prices are incredibly reasonable.
Negative section of review
Being ultra picky, I would have to say the en-suite bathroom in the family room was a little on the small side, especially the shower cubicle. Whilst this wasn't much of a hinderance, it did make for a cramped shower experience in the morning.
Positive section of review
Tranquil location with lovely views over the Wye Valley, and footpaths from the property. Friendly and helpful hosts
Negative section of review
The double bedrooms at the south end of the property would have benefited from having kingsize beds. But the bed was very comfy. It's a shame that the west side of the property grounds were not accessible as this is where the afternoon sun shines.
Positive section of review
Nice situation, lovely big room and huge and comfortable bed. Great parking. Hospitable staff.
Negative section of review
Shower faulty but bath fine.
Positive section of review
Great location for the station. All the staff were really friendly. Room was ok.
Negative section of review
There was no where to put your cases in the room. Bit pricey for what you get.
Positive section of review
The location and facilities were perfect.. The staff were friendly.
Negative section of review
The room was slightly smaller than expected and could do with some TLC. Unfortunately we were startled awake at 6.30am by the fire alarm which rang on and off for 10 minutes and we did not receive any information or apology for this, it was difficult to know whether we needed to leave the building or not. In the spa, the jacuzzi was not working on our first day and we had to pay £7 to hire a dressing gown each day of our stay.
Positive section of review
The location, staff and the fact that it was clean.
Negative section of review
Hall toilet which I wasn't expecting, something is wrongly configured in their Booking settings where they show up even if you filter out properties with shared bathrooms, probably checked both having and not having such options. I was definitely expecting my room to be a little larger and especially having it's own toilet and shower.
Positive section of review
The furnishings & decor
Negative section of review
Someone left the side gate open so it repeatedly slammed in the wind till I went out to close it
Positive section of review
Nice location, nice room
Negative section of review
Long queue for breakfast
Positive section of review
Everything
Negative section of review
Nothing
Positive section of review
Location