Booking.com reviews - Verified hotel reviews from real guests

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How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Address Beach Residence
- “Appartment in Hotel integriert.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Moderno em Copacabana - Ideal para casais - SC305LT Z4
- “Excellent apartment. Very clean and in a great location. Would love to stay again.”
Canada

Gibsons Garden Hotel
- “Arrived late and was welcomed with a smile. The pool and hot tub are so lovely. The gardens and the pagoda are lovely. The beds are so comfy will be back to get a room by the gardens. The breakfast was yummy- chocolate muffins and juice to set you up for the day. Free parking which is great too.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Pillow urban stay
- “Everything was excellent.Clean,polite stuff,excellent location...”
Indonesia

Luka Villas - Luxury 2 Bedroom Private Pool Villa
- “Location was wonderful and continent”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Miyako City Osaka Hommachi
- “Convenient location near train station and stores, perfect room, very clean & comfortable. The staff were exceptionally helpful and kind. The guest lounge was well-replenished all the time. I lived my stay here. 💯 Would totally recommend & even return! 🫶🏽”
Malaysia

Kinabatangan Wildlife Lodge
- “Great room, comfortable and clean. The staff were lovely and friendly and really looked after us for our stay. The food was great, we enjoyed it all! We loved the tours we arranged with them also - the guides were great! Would definitely stay again. Thank you!”
Netherlands

Central & Quiet Canal Apartment
- “Super clean apartment few steps away from the city centre”
Poland

Willa 桃 MoMo Szczawnica
- “One of the best places I've ever stayed. A wonderful place near the city center but at the same time a little distant from it,you can easily get there with backpacks a place on a mountain where you can truly enjoy the silence, birdsong and the most beautiful scenery of the local mountains. The owners are very friendly and nice people. The place is very clean, beautiful and practical, there is all the kitchen, kettle, dishes, refrigerator and also a dining room with a beautiful view and access to an incredibly beautiful garden, where you can enjoy the sounds of rustling trees, birdsong, beautiful flowers, mountains, and a barbecue area. A place where you want to return, everything is thought out to the smallest detail, many beautiful plants, light that illuminates the steps at night, board games, a wonderful veranda. A place where you want to enjoy every second of this life, the best place to stay!”
Portugal

Porto Music Guest House
- “Had a very pleasant stay. Very quiet room. The staff was very helpful and nice. It's a well restored building and the inside is very well decorated and full of character. The room was simple but comfortable and well decorated. The bathroom modern and shower worked perfectly. Breakfast a continental. The location is about 5 minutes walk from the underground Casa da Música witch was perfect for me.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

SYLVAN Koh Chang
- “The spa is great The beach is nice and quiet”
Turkey

Dove Apart Hotel
- “I really liked the atmosphere in the hotel. They are very friendly and uncomplicated. The breakfast has everything you need and the beach is not far away. Everything was super nice, we would love to come back!”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £90
The Quay
Faversham, United Kingdom

Average review score: 8.7
- Positive section of review
  
  Very friendly welcome upon arrival. Great location for the town, pubs, and restaurants. Room 2 was nice and quiet and had plenty of plug sockets for charging phones, etc. The bed was very comfortable. We liked the quirky wallpapers throughout the property. The bar area had a good atmosphere with a lovely courtyard, which we would have used had the weather been better. Breakfast was well cooked. We liked the fact that the tables were well spaced. We were lucky and got a parking space right outside the hotel. We like walking, and the hotel is literally on the coast path. We walked to Whitstable from the door. Faversham itself has lots of historical buildings, and we feel it is well worth a visit. If we return, we will definitely stay at the Quay Hotel.
- Negative section of review
  
  There was nothing really that we didn't like. It would have been nice to have coat hooks in the room hallway. A vegan cooked option at breakfast, but I bet the chef would have accommodated us if we had asked. The outlook from inside the bar area out is a bit run down, with what looks like a disused commercial building opposite, but there is not much that the hotel can do about that.
Reviewed: 1 May 2024 Stayed in April 2024

LEE United Kingdom
From £94
Laurels
Felsted, United Kingdom

Average review score: 9.3
- Positive section of review
  
  Location was perfect for what I needed. The place is immaculate, underfloor heated, hepa filtered air, great shower, lovely hosts, and one of my personal favourites, a smart TV. Nothing negative to say and would definitely stay there again. Can't recommend highly enough. If you want a nice place to eat, there is one 5 mins down the road that the host will tell you all about.
- Negative section of review
  
  N/A
Reviewed: 1 May 2024 Stayed in April 2024

Wareham United Kingdom
From £54
Southcrest Manor Hotel, Best Western Signature Collection
Redditch, United Kingdom

Average review score: 7.6
- Positive section of review
  
  the bar and location was nice, dinner was nice, breakfast was nice but the coffee machine didnt work.
- Negative section of review
  
  I booked a double and was given a twin, i asked to change and the staff agreed i should of had a double but they were full. I was told i would get some money back on check out, just tell the staff in the morning and they will give me a good will gesture back to a card, i did this in the morning and i was told the manager wasnt present so they would call me, i recieved no call. The bed was also poorly made and the sheets werent big enough so the nights sleep was not good.
Reviewed: 1 May 2024 Stayed in April 2024

Mark United Kingdom
From £185
Bankside
Whitby, United Kingdom

Average review score: 9.7
- Positive section of review
  
  Breakfast N/A - accommodation good location, everything we needed to enjoy thecweekend
- Negative section of review
  
  Nothing - complimentary wine and milk very much appreciated
Reviewed: 1 May 2024 Stayed in April 2024

Yvonne Peru
From £35
The Maycliffe Hotel
Torquay, United Kingdom

Average review score: 5.9
- Positive section of review
  
  Though the place is a little run down, it was clean and the bed was comfortable.
- Negative section of review
  
  It was on top of the highest point so for those not keen to walk or do stairs it would be difficult to walk to town.
Reviewed: 1 May 2024 Stayed in April 2024

haley New Zealand
From £75
Novotel Cardiff Centre
Cardiff, United Kingdom

Average review score: 7.6
- Positive section of review
  
  Central, good parking - have to pay 10 for it.
Reviewed: 1 May 2024 Stayed in April 2024

haley New Zealand
From £78
The Cross Keys Wetherspoon
Peebles, United Kingdom

Average review score: 8.3
- Positive section of review
  
  Location, nice and clean. Food was good
- Negative section of review
  
  N/a
Reviewed: 1 May 2024 Stayed in April 2024

Martin United Kingdom
From £17
Safestay Glasgow Charing Cross
Glasgow, United Kingdom

Average review score: 7.4
- Positive section of review
  
  Our room was clean and comfortable.
- Negative section of review
  
  No coffee/ tea making facilities in room
Reviewed: 1 May 2024 Stayed in April 2024

Celia United Kingdom
From £79
Arden Hotel And Leisure Club
Bickenhill, United Kingdom

Average review score: 7.7
- Positive section of review
  
  Great location for visiting NEC
- Negative section of review
  
  Definitely overpriced, the rooms definitely need an upgraded
Reviewed: 1 May 2024 Stayed in April 2024

Rona United Kingdom
From £94
Camping Pods Silver Sands Holiday Park
Lossiemouth, United Kingdom

Average review score: 8.1
- Positive section of review
  
  Value for money
- Negative section of review
  
  Bar staff need trained to pour Guinness
Reviewed: 1 May 2024 Stayed in April 2024

Robert United Kingdom