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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Staff were brilliant, food was lovely, great choice of drinks on the bar, really pretty room, had a lovely get away, and have booked to return next month!
Negative section of review
The Stars room was cosy-small, but made up for it in character! No complaints, had a super stay.
Positive section of review
Great location in Notting Hill close to tube station, nice vibe in the lobby/bar area, reasonable sized (for London) bright rooms
Negative section of review
No coffee machine or kettle in the bedroom - maxi bars available on some floors (but not ours) which are basically vending machines. There was a complimentary bottle of water and chocolate bar but for the price of a room, I would expect to be able to make tea/coffee.
Positive section of review
The location is great, so close to the beach front and to the local shops and the chippy is just around the corner.
Negative section of review
Nothing to dislike
Positive section of review
The room was basic but adequate, the location is very close to the airport and can be reached quickly by bus.
Negative section of review
The staff got our airport dropoff time wrong after we confirmed it a few times so perhaps ask to see what the front desk person wrote down, the walls and floors are thin so I could hear every sound in the building, it was a bit musty but overall okay.
Positive section of review
Opposite to the park. Easily reachable by public transport. Spacious room
Negative section of review
Too expensive if you are looking for comfort. I was sneered at by the receptionist when requesting to change my room no. 231 as the kitchen ventilation was right infront of my window. I then got smaller room 17 which was right above the party room... 2 nights of loud partying and one morning of karaoke like church sermons. So, either kitchen smell or night club... Take your pick at the weekend
Positive section of review
excellent value for over night stay
Positive section of review
Location & staff
Negative section of review
Toilet seat was loose kept moving & shower head was Broke ! Room was dirty as was the spa, musty smell & papers not being cleaned up, not a 5 star hotel,
Positive section of review
Location and price
Negative section of review
It needs a little update
Positive section of review
A good breakfast,
Positive section of review
great location