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2
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Positive section of review
Evening meal was great, with a good choice and discounts for residents, or meal deals for two, which were great value. Breakfast was also generous. Staff were very friendly, efficient and willing to please. This is an old building with plenty of character and to be enjoyed as such. There is a big car park and access to the town centre is easy from the A27
Negative section of review
No complaints. I didn't want a characterless modern box hotel, but an old fashioned one with character and maybe some minor flaws, but I was happy with everything and the room rate for two nights was cometitive.
Positive section of review
Loved the location, staff very helpful , only stayed for one night as we were heading off to Whitby the following day. Our room was very clean and the bed was comfortable Had the full English breakfast, which was great , cereals, and the usual beverages were also available, Would definitely stay again if we visit this area of Yorkshire
Positive section of review
The staff were fantastic. They were more than happy to help with questions about the resort and things to do in Arran. We really enjoyed the Executive plus perks (hot tub & lounge area with free soft drinks/snaks). We also love how dog friendly Auchrannie Resort is.
Negative section of review
Price of meals and alcohol was very high.
Positive section of review
Extremely low cost. Close to tube stop for easy journey to central London. Bedding and towels were clean. Relatively quiet area. Could lock bedroom. No issues with other residents or guests.
Negative section of review
Lock box was difficult to open. There was a loud party next door but it ended around midnight. Looked like a haunted house on entering. Used my phone torch to find my way to my room. Kitchen had a film of grease on everything, did not feel hygienic to cook. Bathroom had a bucket of brown water in it. It was a wet room designed for an elderly or disabled person which meant the entire floor had to be mopped with a dirty mop after showering. Bring flip flops to shower. A bar of soap was available but didn’t feel hygienic to share. Bring own shower gel and plastic bag to put clothes in. Could not open curtains in bedroom properly as they were broken. Room was very old fashioned and had belongings from a resident or owner in which was confusing until I read the manual in the room. The house felt quite creepy. Appears someone is living full time downstairs. Musty/dusty smell throughout. On balance the low cost was not worth it.
Positive section of review
The accommodation was very well presented, room was a good size, bed comfortable. Food was great and breakfast was also. The staff were all very pleasant and helpful.
Negative section of review
The room was especially noisy, we could hear everything from the room next door and also from upstairs. Had to turn the TV on to drown out the noise and the TV volume kept dropping out.
Positive section of review
Clean comfortable room,spa bath amazing we are definitely booking again
Positive section of review
I liked it was beautiful old building, nicely decorated and clean
Negative section of review
The bathroom I had was pretty cramped but was ok I was there for one night and it suited my purposes
Positive section of review
Friendly staff, smooth check-in.
Negative section of review
The duoble bed was a little narrow for two.
Positive section of review
Location of property
Negative section of review
The room is definitely need a revamp gaping hole on the sink on second night state because we had to move bedrooms mixup on booking for first night
Positive section of review
It was ok
Negative section of review
NeR broke back on chair and the staff laughed and said oh there is plenty like that chair