1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The excellent markings reflect how much we both enjoyed the whole experience the hotel cannot be matched for comfort and value for money. All of the staff were friendly and efficient. We also used the Qparking facility which was very convenient and value for money
Negative section of review
Nothing.
Positive section of review
The location is superb, a few minutes from Grand Central train station and tram stop. The apartment has large rooms and everything worked well.
Negative section of review
The street outside can be busy and dirty but that is the downside of being so central.
Positive section of review
The room was bright and airy. The bathroom was large and well appointed. The restaurant was very good and the food excellent.
Negative section of review
We did not like the TV being on in the dining room while we were eating. The door to the bathroom would close properly even though there was a sign asking us to keep it shut so the fire alarm was not activated, this could be easily rectified.
Positive section of review
Location perfect for the theatre. Building has been converted well and appears lovely on the outside
Negative section of review
Our apartment was a little tired, and as we had to pay a deposit for potential damages, you naturally look closer to damage when you move in. With a few minor maintenance issues and a bit of Tlc, the apartment could be deemed as good. However, the main gate was always open, which, with it being iner city it raised a concern about who would be in the court yard. The apartment had areas of damage where others had not given it the respect it deserved. With just a bit of attention to detail it could receive a 5 star review. Communication was excellent, and the details were given, spot on. A complimentary fresh tea coffee and milk would have been a nice gesture.
Positive section of review
Very peaceful and relaxing. Very comfortable. Arrived as guests left three weeks later as friends
Negative section of review
Nothing
Positive section of review
The property and facilities exceeded our expectations.
Positive section of review
The apartment was so well laid out and comfortable
Negative section of review
The only things I could commnet on was the failing TV signal ( not their fault I guess) and that there was only a micro wave to cook ( so no eggs & bacon for breakfast) but so many cafes on the cliffs that it was not a problem really
Positive section of review
Room was very clean and well maintained
Negative section of review
The view! My windows looked out onto a brick wall blocking out everything!
Positive section of review
Hotel was in a good location
Negative section of review
No parking on site, no toothpaste or shower cap provided.
Positive section of review
Excellent breakfast
Negative section of review
Room 52. The bed sank in the middle as it is obviously well used. Not conducive to a good night sleep. Causing you to roll into each other