1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
linen and towels clean and crisp, quiet despite being opposite train station, pub below also not disturbing - my son's room was very acceptable - no issues like ours
Negative section of review
ceiling looked like it was coming down in the corner of our bedroom. most uncomfortable bed i've ever slept in, flat as pancake pillows, shower black growth around the edges, heating way too high for us which even with windows open made it very stuffy
Positive section of review
The worst hotel ever, room was air tight, we almost died because of lack of ventilation. No television, no kettle, very traumatic experience
Negative section of review
Everything
Positive section of review
This was a flying visit, but it was all good, apart from the violent air freshener left in the room.
Negative section of review
There was an air freshener / vapouriser left in the room, with an awful fake-citrus chemical odour. I am asthmatic - not unusual in this day and age - and I don't want powerful smells and chemicals thrust down my throat.
Positive section of review
Close to town and parking which was free Also close to tesco if you need anything
Negative section of review
No hand towel in bathroom
Positive section of review
Clean and quiet well decorated felt safe the garden was nice place to relax
Negative section of review
WiFi connection was so poor
Positive section of review
Beautiful location. Stunning views. Lovely bathroom with great shower.
Negative section of review
No wardrobe, no drawers in very small room. OK for one or two night stop but not a week!
Positive section of review
The location was good and the property was spacious.
Negative section of review
Check-in was 4pm and check out was 9:30am. With young children this is tricky to clean and tidy the property and be out by 9:30am when on holiday. We requested a late check out of 10:30am and were told no and when asked if they would contact the owners to double check they said no. Very frustrating as it was a trip for my wife's birthday and it meant to we had to pack up on the evening of her birthday. We have never had such an early checkout for any property before. The sofa's need replacing, they are quite old and uncomfortable. It was raining heavily for the whole two days so we spent more time inside than normal and it wasn't very comfortable.
Positive section of review
Breakfast and Evening Meal
Negative section of review
Room size
Positive section of review
Modern and clean
Negative section of review
Nothing
Positive section of review
Comfortable bed
Negative section of review
Ongoing Construction work in hotel High rates They should have informed at the time of booking that renovation/construction is in progress. Also, rates should be reduced during this renovation period. Rates were immensely high, they can't charge full rate with the renovation works and noise in the hotel.