1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location was superb, really close to everything and the car park was just across the road and only £5 for 24 hours. The staff were really friendly and helpful and offered free tea coffee and biscuits in the bar area which was nice when we got back from a busy day.
Negative section of review
It was quite noisy as we were overlooking the street with all the bars on however it didn't bother me as I loved the location but if people are bothered by noise I'd say don't book a central location.
Positive section of review
Great central location, plenty of space within accommodation, everything you need, parking is a bonus, and great comms from owner.
Negative section of review
Nothing not to like. Only thing that could have made it better for us, and this purely preference, is having black out curtains in the rear bedrooms.
Positive section of review
The space, facilities, ease of access, cleanliness, environment, sleep quality, parking, host and location.
Negative section of review
Nothing. It was perfect for my stay.
Positive section of review
The staff just at reception were lovely, the room was pleasant and the restaurant was nice.
Negative section of review
Being stared at and made to feel extremely uncomfortable by a large group of foreign men in the swimming pool, me being the only white person in there with my son. I felt very unsafe. Absolutely unacceptable in my own country. Unfortunately, I won’t be returning to this hotel for this reason. It’s just a hotel now catering for a certain group of people and their archaic values and beliefs. You are not treated well as a white woman.
Positive section of review
The location, great views, fantastic breakfast
Negative section of review
Quite distant from bars and restaurants, room was freezing cold but great help from staff to get the heater working
Moreton in Marsh, United Kingdom
Positive section of review
Breakfast and breakfast staff were very good
Negative section of review
The room on the front was poor. Very hot due to radiators on and unable to turn off. Air con with big hose out of the window meant it was very noisy with traffic all night. Slip hazard climbing out of the shower down narrow step. Not enough plug sockets.
Market Harborough, United Kingdom
Positive section of review
The hotel is in a good central location.
Negative section of review
The bedrooms are very tired and our room would benefit from new mattresses and pillows. The ‘hot’ items in the buffet breakfast were only warm . Parking at the hotel is challenging as on arrival there were no spaces.
Positive section of review
Friendly staff with a great location.
Positive section of review
Everything was great! No complaints
Negative section of review
I didn’t like the restaurant staff, the “front of house” guy was unaware how to run the restaurant. I had organised a special birthday treat for my husband. That was forgotten about! We were left waiting for drinks, starts arrived before drinks order was taken. When asked where our drinks were, the waiter replied we should have ordered them ages ago and we have to wait while he chuckled.. to which I told him not to blame us for the poor organisation of the restaurant. He ignored us and walked off. Still waiting for drinks with the meal.. and same palaver getting coffees. Felt it was a waste of money. I won’t go in to what the waitress did.. I was fuming by the end of our beautiful stay. Alex on reception was fantastic!
Positive section of review
Clean
Negative section of review
To small and tight to move around