1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The most comfortable sleep I had in a long time. Clean from top to bottom. Absolutely loved the stay. Even had a lovely little note from housekeeping. They are doing a fantastic job. I had a suite with shower and bathtub made use of both. Absolutely loved the rainshower, caps provided also. All there from bodywash, shampoo, conditioner and lotion. Little treats upon arrival with a selection of coffee and tea, also lovely bathrobe. Massive bed, massive tv..Great service at breakfast and wide range of food choices. Check in and out was easy. Superb
Negative section of review
Nothing
Positive section of review
Lovely large room. It was very pleasant sitting outside eating the first evening, it was raining the second evening, but it was equally pleasant dining in the library.
Negative section of review
The temperature adjustment in the shower was difficult to get right, but I've found out that all showers have their peculiarities. The mirror was fine for me in the bathroom but a little too high for my wife.
Positive section of review
The location being 100m from Heathrow airport was amazing. The room was comfortable and clean. The bar on the top floor had a great view.
Negative section of review
The room price was quite high as well as the drinks at the bar and food in the restaurant. The room entertainment system could be improved to allow iPhones to connect to the tv
Positive section of review
great tenant who contacted us prior our arrival to make sure all is good. The room was large and confortable. Very quiet.
Positive section of review
Frienldy staff who went above and beyond and prepared games for the children
Positive section of review
Location, cleanliness, friendly staff, good food
Negative section of review
All good
Positive section of review
Great breakfast and excellent service
Negative section of review
Nothing
Positive section of review
Decently located, easy to find
Negative section of review
The heater in the room wasn’t working and the sink was leaking. Also there could have been extra socket for the microwave. Had to move it to charge.
Positive section of review
Location
Negative section of review
Room was extremely hot. Full English Breakfast was lukewarm, poor quality, self service, airport like feel. All comms were via chat and QR code. Very impersonal. Invoiced for breakfast again after checking out, which is v annoying.