How does it work?
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It starts with a booking
It starts with a bookingThe only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
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Followed by a trip
Followed by a tripWhen guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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And finally, a review
And finally, a reviewAfter their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Recent reviews
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The Black Swan InnAverage review score: 9
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Positive section of review
The staff were extremely accommodating in terms of room choice, early arrival time and early breakfast order on the weekend due to a commitment that we had at the Sportspark. Those things combined to make the stay really flexible. The facilities were great, comfy beds, high pressure shower and great complimentary knick knacks. The evening meal in the restaurant wasn't bad either. Would definitely stay again when visiting Norwich.
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Negative section of review
A slightly earlier breakfast on the weekend to match the weekday time of 7.30 would be ideal or the option of continental breakfast from 7.30 on the weekends to allow the earlier riser to grab and go without the need for a chef/cook. Have stayed here twice to attend swim competition at the Sportspark with an 8.45 competition start, but the breakfast served from 8 on weekends instead of 7.30 to match the weekday time is a restriction. However, the staff were great in allowing us to pre order the night before but breakfast still didn't arrive at our table until 8.25 so had no time to eat before racing. This is not meant to be overly critical of this lovely pub/accommodation as it really is a great place to stay but having breakfast time to match the weekday time or a help yourself continental option at weekends would raise my stay from and 8/10 to a 10/10.
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SeaviewAverage review score: 9.1
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Positive section of review
Seaview is in the most stunning location and the full width windows and door on to the balcony give an unbeatable view! The whole place was spotlessly clean and beautifully decorated. Sharon and her staff are so welcoming and friendly. Nothing is too much trouble, and breakfast was superb. Set you up for the day! We shall definitely be back!
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The Park
Weston-super-Mare, United Kingdom
Average review score: 9.8-
Positive section of review
My room was lovely - really comfortable, beautifully decorated and had everything I needed. Tony & Jane were really friendly, welcoming and helpful. Fabulous breakfast. Great location. Highly recommend.
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Negative section of review
There was nothing I did no like.
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The Z Hotel Gloucester PlaceAverage review score: 7.9
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Positive section of review
The room met my expectations, all clean and comfortable. The lounge area was really good and I wasn't expecting such a good variety of food and drinks.
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Negative section of review
Not applicable
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The Barn Hotel & Spa, Sure Hotel Collection by Best WesternAverage review score: 7.1
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Positive section of review
Quiet rooms and comfortable beds. Very clean and staff very helpful. Food was good in the restaurant was good but menu limited.
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Negative section of review
The key to our room did not work despite attempts by the staff to make it work. We were in what seemed like the older part of the building and it seemed the electrics and key operation needed upgrading. The instructions as to the heating arrangements was very confusing. Guests should be warned if travelling from south on A!. You have to turn across the dual carriage way with is very busy - very tricky.
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Red Lion HotelAverage review score: 7.8
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Positive section of review
The room was good size and the water pressure was good. Worm water was easily set
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Negative section of review
I called before I arrived and was told my room was ready. On arrival the woman take a firm look at me and said she doesn't think the room is ready. She phone another woman and told her the room is not ready if she could give me another room. The woman then come to the reception, not sure why. Then she went back upstairs and after around 20 min me standing there waiting, she phone back. The receptionist told me there is a room that no one slept in last night (why did she have to tell me no one slept in it). I went upstairs to the room and it was clear someone had slept in the room. I went downstairs and someone else came and paid for their room and went upstairs straight away with no problem and the same with the second person who came to reception. There were rooms for 2 people but none for me. Just in case anyone may be wonder, yes I paid for me room like anyone else.
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The Vincent HotelAverage review score: 8.7
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Positive section of review
The bar and food from the restaurant. Also great breakfast
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Negative section of review
The toilet door slamming shut
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Glenmoriston Arms HotelAverage review score: 9
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Positive section of review
Quite and comfort
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Negative section of review
No power charging for the car.
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Best Western The Grand Hotel HartlepoolAverage review score: 7.2
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Positive section of review
Clean and tidy
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Three Tuns AshwellAverage review score: 7.3
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Positive section of review
Nice location
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Negative section of review
There was no hot water, the bathroom door didn’t shut at all and our bedroom smelt of cigarette smoke from people smoking out of the emergency exit door opposite.
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