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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The apartment is lovely with just about everything you'd need. It's well maintained and in great condition. The furnishing are very nice and quite comfortable. Plenty of space in all of the rooms. We really appreciated the clothes washer and tumble dryer. The apartment is in a great location near the Roman Baths and Stall Street, but off the main street so it was quiet. It was super easy to get to from the train station, and accessing the unit was simple. Helen was excellent at communicating before our stay to make sure we had all the details we needed.
Negative section of review
Although it wasn't hot outside, the unit became quite hot. There was not a lot of ventilation in the apartment because the windows open up to an enclosed court area, so there wasn't much airflow. A fan was thoughtfully provided, however, an additional large fan with an extension cord would have been very helpful. Our biggest challenge was that beginning about 11pm each night, the window across the narrow courtyard began turning on and off at frequent random intervals (between 4 and 10 seconds), and this continued throughout the night. There were nice curtains, but it didn't keep out the flashing light. The light in the other building isn't something Helen has any control over, but adding blackout curtains to the bedrooms could help a great deal for those who are disturbed by the flashing light. Between the hot bedrooms and the light, most of us didn't get very restful sleep. But we did still enjoy our stay. With the addition of another fan and light blocking curtains, I'd give the unit a 10. Without, we'd probably still happily stay again, but in cooler weather and we'd come prepared with eye masks (wish we'd known we needed them!)
Positive section of review
Staff all very welcoming , helpful and friendly , request for room in quiet position was fulfilled . Relaxed atmosphere throughout hotel , all areas kept clean and fresh . Complimentary hot drinks in lounge area. Excellent buffet breakfast with attentive staff members topping up and clearing tables promptly Room was good value at the reduced rate paid Convenient quieter out of town location with adequate parking available
Negative section of review
Bed was not very comfortable , would prefer kingsize option Small lift . Lack of power /usb points in room Rooms are quite basic and even with breakfast included would not have rated it good value at full price.
Positive section of review
Food was perfect, there was a good choice at breakfast. We got an up grade, to a bigger room, it was lovely with great views. I have no complaints really. Shower was good in room. Towels were nice and fluffy. All of the staff, were so helpful and friendly. Plenty of walks. Will certainly return.
Negative section of review
I enjoyed our two night stay. Just wish the weather, had of been better.
Positive section of review
Lovely location close to the park, subway, station and Notting Hill and other partner the city in good walking distance. Very friendly and helpful staff Great breakfast
Positive section of review
Hotel was lovely, the breakfast and our evening meal at the hotel was really good. The staff were very friendly and helpful.
Positive section of review
The house had a toilet and bathroom, the location is ok and safe to park your car on the street.
Positive section of review
Great location, nicely off the beaten track. Good room, good staff, nice food.
Negative section of review
Pillows too soft for us.
Positive section of review
Location. Proximity to the rail station Staff
Negative section of review
Limited menu.
Positive section of review
Location was perfect, parking on site
Negative section of review
Extreme unkept building externally and internally, very dated furniture. Curtains had moth holes in them, carpet worn and beds were flat and low. Bathroom was clean but dated.
Positive section of review
Cosy room and friendly owner