1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Superb room, cosy and comfortable. Wonderful hosts. The lady hostess gave us a great introduction about the house and the room. And then she baked a cake for our afternoon tea! Homemade cake- what more to expect! She also helped us to book a taxi for the following morning as we dropped the car in Truro. 10 min easy walk to the city centre of Truro where one can find lots of places to eat. The Cathedral is worth a visit! Thoroughly enjoyed our stay in this quaint town and in the Townhouse.
Negative section of review
Nothing
Positive section of review
We loved the decor and how it was in keeping with the age of the property. The breakfasts were great and the hosts couldn't be faulted.
Negative section of review
Nothing, it's an ongoing renovation so Baytree house will be even better than it is now.
Positive section of review
The hotel is located in an excellent area for exploring Canterbury. The staff were extremely friendly and helpful.
Negative section of review
The main gripe was the pillows. The pillows probably need replacing and did not lend themselves to a comfortable sleep.
Positive section of review
Character of building, cleanliness of room, quality of breakfast and good-natured welcome of the staff
Positive section of review
Beautiful property, has everything you need.
Negative section of review
Heating system isn’t great, it was so cold when we got there and took a good few hours to heat up and after a wet and cold day in Alton Towers it made it a little difficult. Shower wouldn’t stay on hot so kind of gave up with that.
Positive section of review
Size of the room. Location to our event.
Negative section of review
You can't bring food in. Menu at hotel wasn't the best
Positive section of review
Free parking and very large room.
Negative section of review
The restaurant options are a bit limited.
Positive section of review
Clean, spacious and cosy
Positive section of review
Everything was great.
Positive section of review
The location
Negative section of review
The staff stopped me on way out and said I only paid for one night, the couldn’t find the paper work after me repeatedly showing the transaction, they still made me wait. The room was unclean and the shower did not work properly at all it was soaking the bathroom floor with the door closed - also the iron did not work