How does it work?
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It starts with a booking
It starts with a bookingThe only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
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Followed by a trip
Followed by a tripWhen guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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And finally, a review
And finally, a reviewAfter their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Recent reviews
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Burton HotelAverage review score: 8.5
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Positive section of review
The spa, pool and gym were excellent after a day of hilly, wet and windy cycling. The staff were friendly and gave good service, and the meals were tasty. Car parking was plentiful with easy access into the hotel.
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Negative section of review
The radiator in the bedroom gave no heat at all and the television was temperamental. Both issues were reported to the reception staff.
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The Quorn Lodge Hotel
Melton Mowbray, United Kingdom
Average review score: 7.8-
Positive section of review
Good Location, close to the town centre and loads of parking , friendly staff, nice breakfast. Very big room. The bed was very comfortable and clean and fresh Good value for money.
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Negative section of review
Nothing really springs to mind that I didn't like. TV could do with being a bit bigger but that was only because it was a big room so far away.
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Heathrow-Windsor Guest HouseAverage review score: 8.2
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Positive section of review
Comfortable, clean, quiet, good location. Abundance of hot water. A modern bathroom with a spacious shower cubicle.
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Hampton By Hilton Bath CityAverage review score: 8.6
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Positive section of review
The location, cleanliness comfort and staff. Everyrhing was up to standard.
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Granville HotelAverage review score: 8.7
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Positive section of review
Location clean comfortable beds things for kids to do
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Negative section of review
Layout of room to accommodate kettle etc
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Courtyard by Marriott Luton AirportAverage review score: 8.5
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Positive section of review
Kamers, faciliteiten en toegang tot de luchthaven
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Negative section of review
Kwaliteit van de klantenservice/receptie. It was our family's first trip to England. But from the first day we felt very dissappointed. We felt uncomfortable due to the unfriendly/unprofessional reception staff. We noticed that there was a bus stop in front of the hotel. When checking in, we asked the receptionist(man) a few questions. 1. Does the bus stop in front of the hotel go to the airport? How many buses leave from here a day? He's response: "The bus goes to the airport. the bus schedule are search on Google. You can find it." 2. Are there any tourist spots or things to see in Luton or the area? He's response: " search on Google. You can find it." 3.Is there a supermarket nearby? He's response: " not arround here. search on Google. You can find it." There were no other customers at the reception other than us. All responses were, "Google it yourself." he is very unfriendly. Like pushing us away. Very rude and made us feel very uncomfortable from the first day. We felt that his attitude towards us was a bit discriminatory. The hotel's food, room, service, were good, but his behavior at the beginning made me feel uncomfortable and have bad memories in here. Considering the star-rating of the hotel, I think his response is very unprofessional. Reception is an important part of a hotel. Receptionists should be kind to everyone. Although the room, food, and facilities were good, the bad memories remained in my mind more strongly. We want fair hotels that are free from racism and disrespect for women. Even if you're not wearing a suit or dress, or even casual clothes for traveling. We expect fair customer service.
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Malmaison Edinburgh CityAverage review score: 8.3
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Positive section of review
No breakfast brilliant location.
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Isle Of Mull Hotel and SpaAverage review score: 8
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Positive section of review
Good location Comfortable room.
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Negative section of review
Too expensive
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The Marine HotelAverage review score: 7.3
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Positive section of review
Very helpful staff
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Negative section of review
Bathroom was a little small
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