Booking.com reviews - Verified hotel reviews from real guests

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How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Magnificent - Luxurious 3 BR with the Burj Khalifa View
- “Very elegant and comfortable apartment, nicely furnished and well maintained. Exceptional view, facing Burj Kalifa and Dubai Opera. On a walking distance from Dubai mall and the Fountains.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

CLIFFSIDE - Boutique Hotel & Spa
- “Perfect accomodation and wonderfull staff!”
Canada

Private Room- Shediac Beach House
- “Youssef's hospitality exceeded our expectations. We were received as if we were visiting an ond friend. We recommend Youssef's house without hesitation.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Spring Apartments
- “Clean and well located”
Indonesia

Villa Bagus
- “The kindness of the service and the location”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Guesthouse Shimashima
- “It’s very great time to stay here , if you like to stay at local Japan hotel, this place is totally recommended. And it’s very near to bus/train station.so you can grab the good time to visit kamikochi.”
Malaysia

The Shore Hotel & Residences
- “My second visit here...love this hotel very much..best breakfast n comfy bed..”
Netherlands

Apartement De Vosseburch
- “Loved the cheese factory tour.”
Poland

3V Apartments
- “Apartments are beutiful, clean and comfortable. Ownew is always online to give any answers or support. Placement is perfect to walk all over the city”
Portugal

Rising Cock Party Hostel
- “I had a great time there, perfect location, wonderful staff and the pub crawl was AWESOME. Going back there for sure.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Patong Tower Top Sea View High Floor
- “Top views, ocean front. Very large and confortable apartment. New bathroom. Very central location and close to the shops. I really enjoyed the stay and very nice host! Thanks”
Turkey

Güler Palas İstanbul Hotel
- “The hotel staff is kind, friendly and polite especially compliments to front office team (Sabir& Nicat)”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £92
Cromer Country Club
Cromer, United Kingdom

Average review score: 8.9
- Positive section of review
  
  Very clean studio with good shower and kitchen area. All our property was at ground floor level as I have mobility issues as some properties are up an outdoor staircase. Shout out to the restaurant and staff too. Excellent service, choice and value for money.
- Negative section of review
  
  Parking was first come etc. quite busy when we stayed and it’s quite steep to walk up if you have to park back down towards the site exit.
Reviewed: 8 May 2024 Stayed in March 2024

David United Kingdom
From £100
The Bothy
Lyndhurst, United Kingdom

Average review score: 9.8
- Positive section of review
  
  Excellent location in the heart of the new forest, hosts were welcoming and very helpful and the property was perfect. The welcome package was so thoughtful and the kitchen was wonderful for self catering, and absolutely spotless!
Reviewed: 8 May 2024 Stayed in May 2024

Eleanor United Kingdom
From £107
Macdonald Bear Hotel
Woodstock, United Kingdom

Average review score: 7.7
- Positive section of review
  
  Location is good, didn't have breakfast as it was an extra £26 per person.
- Negative section of review
  
  Toilet was dirty, shower was leaking from the flex. Sink taps were loose. Not value for money.
Reviewed: 8 May 2024 Stayed in May 2024

Johns United Kingdom
From £88
The Lodge
Hunstanton, United Kingdom

Average review score: 8.8
- Positive section of review
  
  Comfortable room, nice bathroom, very friendly staff, great location
- Negative section of review
  
  Expensive
Reviewed: 8 May 2024 Stayed in May 2024

Warren United Kingdom
From £193
Sonder The Henry
London, United Kingdom

Average review score: 8.2
- Positive section of review
  
  great stay and walkable location. staff was amazing
Reviewed: 8 May 2024 Stayed in May 2024

Rosie United States
From £119
Motel One London-Tower Hill
London, United Kingdom

Average review score: 8.5
- Positive section of review
  
  Decor was lovely, staff friendly and helpful.
- Negative section of review
  
  Our TV didn’t work and it was disappointing that there was no real food menu on offer. The area didn’t have many eateries open at weekend. Also breakfast was only continental so it didn’t really meet our needs. Shame as it has the potential to be great accommodation
Reviewed: 8 May 2024 Stayed in February 2024

Alain United Kingdom
From £119
The Acarsaid - Pitlochry
Pitlochry, United Kingdom

Average review score: 8.6
- Positive section of review
  
  Very nice breakfast with pleasant servers
- Negative section of review
  
  Nothing
Reviewed: 8 May 2024 Stayed in May 2024

Keith United Kingdom
From £222
Russet
Lucker, United Kingdom

Average review score: 9.3
- Positive section of review
  
  Good location, convenient for the coast.
- Negative section of review
  
  Some of the kitchen equipment was grubby and scratched, especially the griddle pan and oven trays.
Reviewed: 8 May 2024 Stayed in May 2024

SUSAN United Kingdom
From £75
The Beaufort, Raglan
Raglan, United Kingdom

Average review score: 8
- Positive section of review
  
  Lovely hotel beautiful reception etc
- Negative section of review
  
  It was just tricky as we couldn’t get food anywhere but it was toward 9pm
Reviewed: 8 May 2024 Stayed in May 2024

Ann United Kingdom
From £53
Wherry Hotel
Lowestoft, United Kingdom

Average review score: 8.1
- Positive section of review
  
  Friendly reception staff.
- Negative section of review
  
  Breakfast time all staff were talking behind the bar in the middle of my breakfast I get asked for my pink card, surely I should have been asked for that before I got my breakfast. The elderly waitress was not particularly friendly
Reviewed: 8 May 2024 Stayed in May 2024

Colin United Kingdom