1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location is fantastic and the property has direct access to the beach behind. It's also well located for visits to the towns North and South of the location. The evening meal in the Orangery was nice with the exception of a little mishap with the pork belly not being crispy when first brought out but this was re tidied quickly. Portion sizes on the meals are very generous. The swimming pool and associated facilities are great. The staff are pleasant and helpful.
Negative section of review
The bed was so hard and uncomfortable, neither of us slept well on either night. The service in the restaurant and at breakfast is a little slow and at times feels chaotic due to wrong orders or other problems. The issues are also clear to guests as they are discussed quite clearly and openly, even if the issue isn't with your table. I think it may be a fairly new team and this is in part causing issues.
Positive section of review
Wedding venue absolutely stunning and all staff were great - friendly and approachable. Water pressure in rooms amazing and breakfast nice the next day.
Negative section of review
Bed was extremely uncomfortable and pillows very flat (bring your own). Tiny bit of mould around the bath.
Positive section of review
Strong points were the friendly helpful staff, location, room size, breakfast, cleanliness, comfortable bed
Negative section of review
The rooms are not well soundproofed There were no face cloths. My room only had one narrow window My toilet didn’t flush well
Positive section of review
excellent staff very friendly and always ready to help, good room by London standards.
Negative section of review
no elevator
Positive section of review
Fantastic room very warm welcome and even had Easter eggs waiting for us on arrival
Negative section of review
Absolutely nothing
Positive section of review
Did not have breakfast as not a breakfast person, just got a coffee
Negative section of review
No bad comment to make,
Positive section of review
Practical and friendly, good value
Positive section of review
Bath was lovely, nice and quiet
Negative section of review
No toilet roll, no pillowcases on the bed, the tv was leaning against the wall. Staff unprofessional, breakfast was poor. Room wallpaper was peeling off. There was only 1 chef so it took 2 and a half hours to get a starters and a main.
Stratford-upon-Avon, United Kingdom
Positive section of review
Good location.good sized room
Negative section of review
A bar . Food available
Positive section of review
location
Negative section of review
kitchen far too small no oven, only hob plate but could not put frying pan on it as would not work no draining board no exactor fan