How does it work?
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It starts with a booking
It starts with a bookingThe only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
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Followed by a trip
Followed by a tripWhen guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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And finally, a review
And finally, a reviewAfter their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Recent reviews
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The Retreat, BrixhamAverage review score: 9
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Positive section of review
The accommodation was spacious and well situated. The rooms were comfortable and tidy. The kitchen was well equipped with lots of cutlery and crockery. Sadly, we didn't get time to spend in the garden, which was a nice size and terraced but it was a suntrap. The lounge was a great open space for dining and chilling and the Internet was good. Beds were super comfy. Really liked the extra TV room downstairs, having two young teenagers it was ideal as it gave them space to hang out away from the adults. Little things like small bottles of wine etc left were a lovely touch. Overall we really liked it
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Negative section of review
Little things really, 2 rolls of toilet paper for 6 adults over 4 days... no or few condiments meant we had to go and get salt, pepper, sugar and cooking oil. Quilt in main bedroom was a little tired and thin. Cleaning was okay, but not thorough. The main windows looking out over the view had been left uncleaned from when small children had been there. Something sticky had been smeared over the glass with little hands. It was a shame as it was very noticeable when the sun came around.
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The New Brighton HotelAverage review score: 8.6
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Positive section of review
Staff were really friendly, the room was a great size and clean and comfortable. Having our dog was no problem and didn’t cost extra! We were a few minutes walk from a coastal walk - wonderful sunset. Live music stopped at 10 and all quiet by eleven in our hotel but other bars kept going. This is a lively place but they tell you this on the website! We loved the “good night out” vibe.
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Negative section of review
Expect it to be jumpin’ at the weekend.
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ibis budget Birmingham CentreAverage review score: 6.7
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Positive section of review
The breakfast was good value and the rooms were clean.Staff were very helpful.
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The Coniston Inn - The Inn Collection GroupAverage review score: 8.3
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Positive section of review
Really nice hotel, nice restaurant/bar, great food.
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1 Ashford Road GuesthouseAverage review score: 8.3
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Positive section of review
Clean room and amenities left for us were really good
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Negative section of review
Stairs to get to room were quite steep and you could hear everything quite squeaky floor boards
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Abercrave InnAverage review score: 6.3
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Positive section of review
Convenient stay and good value for money
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Negative section of review
Bathroom was poor. Manager at the restaurant was very rude. Whilst he fixed an issue with our food order (they gave us the wrong order - we understood the error and mistakes happen in a busy restaurant) - he blamed us for the error which was not our fault and repeatedly challenged on it despite explaining the scenario. We showed the waitress the specials menu we were ordering from. When we said we had already waited 45 - 50 min for our food and were concerned about how much longer it might take to rectify, he just said food usually takes an hour (as if that’s an excuse). He was rude delivering the food to the table. He made a point of specifying that the order should be changed on the bill when we made payment and whilst we had the good grace to say thank you for resolving the issue, he never once apologised for it and left us with the impression he blamed us when it was not our error. It’s such a shame as the food is good generally and the other staff are great and we appreciate he did have to have our order prepared again.
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DoubleTree by Hilton ChesterAverage review score: 8.2
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Positive section of review
We found the hotel and staff excellent
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Negative section of review
Nothing
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Ropewalks Hotel - BW Premier CollectionAverage review score: 8
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Positive section of review
Clean and spacious room
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The Dean CourtAverage review score: 8.7
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Positive section of review
Location great
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Negative section of review
A bit noisy at the front with traffic and taxis
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The Coach and HorsesAverage review score: 9
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Positive section of review
Everything!
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Negative section of review
Nothing
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