1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Everything from start to finish. Very friendly staff. Room was lovely and even though it overlooked the station there was no noise.
Negative section of review
Signposting for breakfast could have been better
Positive section of review
Breakfast was great. Food was hot and nicely presented. Room was comfortable and staff were friendly and helpful
Negative section of review
Nothing to dislike
Positive section of review
Staff were all extremely friendly and helpful. Good value for pet friendly hotel Breakfast was excellent
Negative section of review
Rooms were tired and dated however did expect this when taking our dog
Positive section of review
Welcoming,excellent customer service,very comfortable rooms.Nothing to dislike
Positive section of review
Perfect location in centre of Bath. Easy access to shops and restaurants
Negative section of review
Could not fault it.
Sutton Scotney, United Kingdom
Positive section of review
Good facilities and pleasant staff.
Negative section of review
Room 161 had a pump located near the head of the bed and I could not get any quality sleep. This is a known issue as the receptionist knew the room number before I mentioned it to her. Acceptable level of customer dissatisfaction I can only guess.
Positive section of review
Convenient, clean, confortable
Bradford on Avon, United Kingdom
Positive section of review
wonderful Breakfast
Positive section of review
The location
Negative section of review
The fact that my room had no window