1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location was great, the bedroom and bathroom were also large for London. The staff were lovely and welcoming and made check in and out easy. The blackout curtains were a bonus for a young baby and jet lagged travellers.
Negative section of review
We has issues with our heating in our room, the heater was stuck on high heat and very unsafe for our baby. Maintenance didn’t come and fix whilst we were there although they just turned off completely. The staff were very helpful about it. The hotel was on the same street as the police and fire station, so lots of sirens during the day although not as many during the night.
Positive section of review
The hotel is situated in the heart of Conwy, a perfect location and it has the enormous benefit of a carpark. The hotel was clean and full of character. Our room was very comfortable and well appointed.
Negative section of review
If we had wanted an ultra-modern property we would be disappointed but we didn’t want “new” we wanted “character”. And it delivered. There was no cause to be disappointed, quite the opposite.
Positive section of review
Absolutely mind-blowing everything from the attention to detail... exceptional decor... beautiful bfast room complete with delish food... everything... highly recommended
Negative section of review
Absolutely nothing
Positive section of review
What a great location! My 1st time visiting Manchester and I was very happy with this hotel.
Positive section of review
The room was very comfortable and clean. It was a good size too with a large bathroom.
Negative section of review
It would have been good if there had been an option to have breakfast in the hotel.
Positive section of review
very, very friendly. Excellent service. accommodation clean and comfortable
Negative section of review
can't beat this for value
Positive section of review
Pub was not to my taste but could not fault the rooms and the staff.
Negative section of review
Nothing
Positive section of review
Very pleasant atmosphere staff really friendly
Negative section of review
Nothing
Positive section of review
location, staff were friendly
Negative section of review
stayed for two nights and room was NOT cleaned on the first day - did not offer to come and clean it when I pointed this out on my return in the evening. wifi did not work in my room - only in reception (which had bubble wrap on the seating and I don't think they had just been delivered). as I was there for work I could hardly work in the reception area. staff tried to help but nothing they can do if the room does not get the wifi. Room was shabby - pair of old dusty socks under the bed, shower doors did not meet so bathroom floor got wet. shower head would not hold up so had to shower one handed. Slat missing on the wooden blinds so woke up early with the light coming in my room was definitely not one of those shown on the website!
Positive section of review
The location the room.
Negative section of review
No parking