1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Victorian House is the perfect home base for a stay in Grasmere, it is nestled on a quiet corner steps from the main shops and restaurants of the town, with the most spectacular view. Beautifully designed and kept, each room has an air of luxury in the most cozy comfortable way. Beyond the location and design the staff are amoung the most caring and hospitable I have ever experienced, taking genuine care in each aspect of the experience. Also an excellent breakfast! We can’t wait to return to this special place.
Positive section of review
Good choice of well presented breakfast - excellent evening meal. Welcoming and friendly staff. Well located for exploring the Dales and their surroundings
Positive section of review
The pool was good. Checking in & out was quick. Great location for the DLR
Negative section of review
No breakfast.
Positive section of review
The location is great, the value is great and staff is very polite.
Negative section of review
The room I stayed in had a moldy smell, unfortunately, it triggered my allergy
Positive section of review
Good location for airport and easy check in. Room was nice
Negative section of review
Smell in bathroom was awful and would have helped to have air freshener, was a shame as room was lovely otherwise
Positive section of review
location and views were great - the staff was very helpful
Negative section of review
the hotel could be doing with a revamp - room was very and especially the bathroom needs upgrading
Positive section of review
The location was the only good thing about this property
Negative section of review
If you are staying with young children, this is not the property for you. It was difficult to get the keys I received no instructions from the letting agency. I was disappointed when we gained access, it was very small, the bathroom wasn't clean, there was mould on the tiles. When you are paying premium rates you expect a level of service and cleanliness which this did not have. We were left 2 dishwasher tablets, and when you are a family of 4 adults and 1 baby the dishwasher is on more than once per day. The letting agency used for this property are also absolutely disgraceful.
Positive section of review
The facilities were clean, and the room was spacious
Negative section of review
The mattresses on the beds were terrible, they lacked support. The room layout is not convenient.. There is so much that can be done with the space available, there is not even a hook to hang coats.
Positive section of review
Everything was perfect. Clean and well appointed
Negative section of review
everything was great
Positive section of review
Lovely room. Amazing view of the sea from my bed
Negative section of review
just needed a little freshening up. Not the fault of the owners but on our last day they couldn't use the kitchen, However they reduced our bill