1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Staff were all pleasant and welcoming. The room clean and comfortable with a nice supply of tea and coffee. A good choice of breakfast.
Positive section of review
Easy hostel, safe, clean, good location. Quite environment. Great staff
Negative section of review
N/A
Positive section of review
Only the location and opportunity to have a parking spot on site.
Negative section of review
Very bad smell everywhere, terrible bathroom conditions, very uncomfortable bed and pillows. Bathroom towels were thin and small, nothing to do with the title “Luxury “. Not sure how is listed in booking.com?
Positive section of review
Clean, comfortable, very convenient for the airport.
Negative section of review
£45 to park at the hotel for 6 hours.
Positive section of review
Lovely property very clean and everything you need
Negative section of review
Just a bit to far out from the centre , especially the climb back
Positive section of review
Free parking and breakfast included
Negative section of review
Booked a breakfast time, but staff started clearing away the buffet within minutes of arriving.
Newcastle upon Tyne, United Kingdom
Positive section of review
Staff were very friendly.
Negative section of review
Breakfast was fairly basic. The choice in the buffet was limited and the fruit salad was poor. Room service just didn't happen/ they turned up at 16.00 on the second day! For the price I expect the room to be serviced as a basic item.
Positive section of review
location
Negative section of review
nothing
Positive section of review
Nice pub
Negative section of review
Tv didn’t work in the room and the kitchen was shut on a Tuesday
Positive section of review
Location
Negative section of review
Elevator does not work and we had the room in 4th floor