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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Got the room with the double bed and single bed. The location is right beside the Royal Mile, and a less than 5 minute walk from the Waverley station. The room had comfy bed and pillows, had a small fridge, had a blow dryer, also had soap and shampoo/conditioner from The White Company so I suggest just brining some conditioner for anyone who needs them. Hotel had helpful staff too. Overall happy with our stay.
Negative section of review
One of the lifts during our stay was not working so you can just imagine how long it took for people to get to their floor. I hope that got fixed already.
Positive section of review
breakfast was very nice, loads of choice every think was very good lovely location,my dog like all the walks so close, to the shops and beach .the weather was very warm and sunny.i only went for two days but it was lovely.nice place to stay.
Negative section of review
i like every think .
Positive section of review
Swimming pool Room Receptionist on first day was friendly and helpful. Very comfortable and roomy bed.
Negative section of review
No wifi access in our room. Made working very difficult. Lights not working on one side of bed.
Positive section of review
The location was perfect as I was flying from terminal 3, staff were so freindly and helpful
Negative section of review
Nothing
Positive section of review
There was no breakfast included.. I brought my own food
Negative section of review
The only challenges was the lift, it wasnt working throughout my stay.. It was difficult to move stuffs
Positive section of review
Room was large and very comfortable.
Negative section of review
Staff were not very friendly. Felt like a number. Check in was troublesome, this may be due to the staff member being put out for having to check us in. There was an issue with the TV - kept turning off or freezing. Glad we were there for only the one night. Would probably stay again if needed for any early departure.
Positive section of review
Rooms were very clean & spacious
Negative section of review
Nothing
Positive section of review
Great visit as always
Positive section of review
Location, super clean
Negative section of review
Room is small, no lift and ants in the room. They could have provided more facilities for cooking and making coffee
Newcastle upon Tyne, United Kingdom
Positive section of review
Great location