1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Siobhan who worked in the Bar was very good and did the work of 3 people. Polite and nothing was any trouble for her.
Negative section of review
The breakfast in the morning wasn't as described and was presented well on my plate.
Positive section of review
No fruit or yoghurt if went at 7 am, so went early. Had to wait for a knife to be cleaned and to refill hot foof
Negative section of review
Only disappointed in breakfast if arrived 7 am or later. No complaints if got there when it opened
Positive section of review
Very clean and really nice couple who own it ,definitely go back.
Positive section of review
Breakfast was ok, and the little courtyard was nice.
Negative section of review
No fresh coffee on the breakfast, only instant and the second day breakfast was cold (we arrived for breakfast about 7:30). Rooms need a bit of an upgrade, could feel all the springs in the mattress, shower was full of mould and saw silver fish bugs in the bathroom. We picked this hoping it was an ok location for the NEC but with traffic it took 45 mins to get there and 1hr 20 to get back so not ideal.
Positive section of review
The friendliness of the staff and the breakfast
Positive section of review
Good and general staff members
Negative section of review
The receptionist welcome
Southend-on-Sea, United Kingdom
Positive section of review
Great place beautiful views
Negative section of review
Had a dodgy lift and my mum’s mobility wasn’t great and the lift just kept taking you to the fourth floor and you had to take the stairs but other than that was a brilliant hotel
Positive section of review
Clean . Great location
Negative section of review
Small but it was good value for what we paid
Positive section of review
Clean and tidy
Negative section of review
A/C wasn’t the best
Positive section of review
Location