1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The hotel was in Central London and within walking distance to many tourists attractions. There were several restaurants near the hotel and if you walk towards Charlotte Road, you will find even more options.
Negative section of review
The room was really small and the shower was a little cubicle like in a cruise ship. It’s ok for a single person but I think it will be really tight for a couple.
Positive section of review
The grounds were very nice. We liked the fact that there was a bar and restaurant. Our stay was pleasant. The staff we had contact with were very helpful.
Negative section of review
We never received any contact from Hengar, so had no idea where to go when we arrived. I sent a message, but got no reply. The staff in the bar and restaurant went in search of our reservation and were able to find it. Our room with two single beds had very little room to move and we hit our shins on the bed frames more than once.
Positive section of review
Everything especially the bed just amazing. It was ashamed only there for one night if I had of seen this place before I would of booked so caring aswelk
Positive section of review
Great location close to airport but in the countryside. Comfortable room and pleasant staff. Enjoyable dinner with family.
Negative section of review
Nothing
Positive section of review
Clean, comfortable and welcoming. Excellent location. Staff were friendly and helpful. Room facilities were good.
Positive section of review
Location is excellent
Negative section of review
Manager is extremely rude as others on this site have also noted. Ruined what would have been an amazing stay.
Positive section of review
Location
Negative section of review
Very tiny , very dusty, toilet brush and holder dirty . Overall I wasn't impressed for what we had paid
Positive section of review
Location
Negative section of review
Time waiting for breakfast to be served
Positive section of review
Nothing.
Negative section of review
The smell was disgusting; dead rotting rats. The room had fleas. The walls smashed plaster, fitrings falling of the wall. Broken shower. Outside sewer running into the street. Out of date fire safety equipment. Eventually I was promised a refund, but I am still waiting from booking.com
Positive section of review
Central
Negative section of review
Climbing stairs