1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
As in every business, the boss can be the boss or just pretend. At this hotel Mandy, the boss, is the real deal. She leads, she inspires. Without her , it would be average, at best. She goes the extra mile to personalise the wxperience and make you feel special, whoever you are. As an ex IHG and LHW inspector, one learns to look for "special". You'll be happy and satisfied with the value and service here.
Positive section of review
Perfect location for the Regatta and for the City Centre, 10 minutes walk and plenty of buses. Shops and Coffee house next door but 4. Car park to rear of the property. Very good price for rooms as they are. As a retired guest house owner I would refurb the rooms and charge more! As is tho, good price and it does what it says on the tin so to speak. 🙂
Negative section of review
Everything great for Sightseeing.
Positive section of review
Room 120 was amazing and clean my first room was stuffy. Dust on the television. I spoke the reception team. I must say they acted so quickly and gave me an upgraded room in less the two minutes. The second room was amazing 👏🏿 Food was great. Breakfast first class. All in all bad start but amazing finishing.
Negative section of review
First room 317 dusty and stuffy 🤧
Positive section of review
Breakfast was good…plenty of choices and kept hot. The volume of the Tv in bar/lounge was turned up (/on request ) to watch the FA Cup final. The food service was prompt and tasty.
Negative section of review
No easy access to smoking corner at the back after 7pm. The bed was very uncomfortable. Lots of very noisy adolescents in public areas on Friday. Limited menu and very pricy.
Positive section of review
Our stay was comfortable, facilities were clean Location was close to restaurants and main train station line and bus stops
Positive section of review
Everything, location was great, breakfast was great, staff super friendly, room very comfortable.
Positive section of review
The location is closed to the meeting venue, which is Queen Elizabeth II Centre.
Positive section of review
Proximity to train station and other attractions
Negative section of review
Small. Make sure you don't have a large luggage.
Positive section of review
Nothing except location
Negative section of review
The manager was corrupt wanted every payment cash and was rude to guests she banned because I made my bookings in evening after checkout rather than do it in morning
Positive section of review
Nothing
Negative section of review
Checking in at reception took forever !!! The room :Very small you could hardly move around the bed and walls. The room was indeed of a makeover. The net curtains had rips in the bathroom .there were hairs in the bath from the previous tenant ,