1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Excellent well presented property in the heart of Alnwick with dedicated parking for one car. Surprised by lovely welcome pack which was much appreciated. Everything there you could possibly need for self catering. Very bright and airy , clean and well furnished . Secure due to a two door entry system. Morrisons opposite and very short walk to restaurants . Owners responded quickly to any queries we had re heating.
Negative section of review
Twin bedroom was a bit tight getting round the room. Downstairs was cold as thermostat upstairs in living room. Same bedroom needed a shelf in shower room.
Positive section of review
I liked the location. The cleanliness of the hotel was very high, soft furnishings and bed linen were also of a very high quality. Hotel staff were pleasant, more so in the bar and restaurant than the main reception, but were generally very attentive. We had a very pleasant stay
Negative section of review
There was a note in the room to advise that a bottle of filtered water was provided, but it wasn't There was also only one large towel and one small towel for showering which wasnt adequate. I am sure if i had asked they could/would have been provided.
Positive section of review
Naim is an amazing owner, for free we had some snacks and drinks ready for us in the room including a bottle of wine to drink after a long, tiring day of exploring the city. Great location, safe neighbourhood helped make this trip unforgettable. Thank you!
Negative section of review
The bathroom was a bit tight.
Positive section of review
Very quiet and peaceful location and the house was excellent. Very comfortable and spacious house and the kitchen was very well equipped. Very good towels in the bathrooms. Large enclosed garden was very safe for children
Negative section of review
Could not fault the property
Positive section of review
The beds were comfy the location was good near train station and a short walk to Rochester staff on reception were helpful. Plenty of tea and coffee in room.
Negative section of review
The bar area was in darkness not very welcoming. No hair dryer in room. The view from room was spoilt by the double glazed windows being blown. They need replacing. The wall behind the coffee machine was full of stains.
Blandford Forum, United Kingdom
Positive section of review
We liked everything. The dogs especially loved the field and so did we to wear them out.
Negative section of review
Nothing
Positive section of review
Starff were great could do enough for us, rooms were lovely and food was excellent
Negative section of review
Pool a little bit bigger
Newton Stewart, United Kingdom
Positive section of review
The location suited us for work purposes and there is plenty of parking.
Negative section of review
Initially, I was given twin bed rather than a double. Decoration is tired with threadbare carpets on stairs. The room was basic and dated. Bathroom extraction did not work. The wash hand basin was chipped. Bar staff were slow and served someone else while still serving me. The breakfast was OK, although the poached eggs were boiled, and staff asked if we wanted sauce, then never returned. I was then charged for a room I had paid upfront, which was a staffing error. None of the staff smiled.
Positive section of review
Close to where I needed to be for my race
Negative section of review
Main hallway and staircase needs updating but I think that is in the pipeline
Positive section of review
The decor
Negative section of review
Had not been cleaned, garden appalling, overgrown planks old wood and crap everywhere, back door step dangerous, had a fall. Dirty tea towels, they stank,wndow sills, bin, hob, floor, mop and bucket filthy, nowhere for ice, no freezer box not even a bread knife or corkscrew. Pubes in bathroom, spiders. Paid cleaning fee in with booking, but clearly had not been cleaned. Never again. Left late owed extra hrs we lost cleaning.Have lots of pictures. Due a refund of some sort, not good when arriving a 1.30 am to a dirty house.