1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Excellent breakfast options, appreciated details of gluten-free items on display (and a staff member checked for me), and the best selection of milk options we've experienced at a hotel (dairy, oat, soya). The selection of breakfast foods and the options for different diets exceeded expectations. Staff were friendly and helpful. Very useful to be able to have 3 adults to a room for a family group. Having iron and ironing board in room was also helpful (and much more convenient than having to go to reception to request them), because purpose of our visit was to attend a formal function and it meant we could iron clothing the night before.
Negative section of review
Were we staying longer, the amount of clothes hanging space might have felt a bit cramped; but we found it fine for a short stay. Liked the bathroom, but a couple more hooks in there for dressing gown/towels would be great.
Positive section of review
It was pretty central and easy to get to. The staff allowed us to keep our bags at the hotel before check-in. We didn't have breakfast, by choice, but the dining area looked great.
Negative section of review
There was construction on just outside of the hotel and we were not informed that it was to start at 8 in the morning, we had a night out the night before and were awaken by construction crews using power tools and jack hammers in the morning.
Positive section of review
From ease of check in to comfort of upgraded room everything was thought of. Very nice and comfortable stay. Staff very welcoming and a decent breakfast included. Great stay.
Negative section of review
Did think the £15 parking was a little steep but is a popular location.
Positive section of review
The staff were very friendly and helpful rooms with sea view were perfect very good bar good prices just made to feel comfortable in every way
Negative section of review
The bar closing at 11pm could of been midnight but the barman did very well
Positive section of review
Beautiful looking hotel with gorgeous views. The staff in the restaurant where fantastic very helpful.
Negative section of review
I found the service at the hotel was very poor from Reception. We were given the keys and pointed to the stairs. when you’re paying £300 a night you expect better service than that you will expect to be shown to your room at least. After looking around the room and the views we took a couple of pictures and we found in the headboard of the bed. There was a hole which had been drilled out. Looks like it has been used for a camera or something. The doors from other residents were very loud and banging continuously through the day starting at around 730 in the morning and finishing just gone midnight. The two plugs for the sink and the bath chains were broken one lightbulb not working in the bathroom And as soon as the Sun came up in the morning, the room lit up as the curtains were not blackout they were quite thin letting of the light through. Leaving the hotel we handed the keys back they said thank you and that was it. I’m sorry about paying rates for a room. You would expect much better service.
Positive section of review
The caravan was great , fitted with everything you need . The owner was very friendly A+
Positive section of review
Bed so comfy. Staff so helpful and efficient. Best breakfast. Hash browns perfect!
Negative section of review
My room smelled of wee and was mouldy in the bathroom and not very clean feeling in the bathroom. Could do with updating.
Positive section of review
Easy to find. Staff were helpful and friendly, room was bright and clean.
Great Yarmouth, United Kingdom
Positive section of review
Large tv
Negative section of review
Stairs too top floor was much to handle bathroom was tiny
Positive section of review
Location
Negative section of review
Nothing
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