1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We were pleasantly surprised at the cleanliness and decoration of the rooms. Very well presented, tidy and well laid out. My elderly father was on the ground level and I took the first floor room. These both suited our needs adequately. Nice shower units, with good water flow. They looked recently refurbished, so it was all looking clean and fresh.
Negative section of review
Couldn't find anything to complain about. Rooms were as described online and they were well cared for.
Positive section of review
Room was great for a night having arrived in Manchester prior to heading off on tour of UK for 3 weeks
Negative section of review
No problem Met all our needs
Positive section of review
The lifts are quick to get out of there
Negative section of review
Unfortunately, there was a reservation error. Two nights booked , however the first night was a day early which I had not attended. We had intended to book the night after. I had requested a change but was blankly refused. I had emailed to speak with the manager and my email was ignored despite check in staff having access to the manager to refuse a correction in the booking. Sadly, for the hotel group I will find it hard to stay with them again after this short sighted approach. My only option put forward by the staff was to book and pay for a third night. Well - listen here. I stayed with the hotel group 49 times last year. I will not be staying again after this ignorance and short sighted management.
Positive section of review
Friendly staff, great location.
Negative section of review
The hote's a bit tired, basic amenities
Positive section of review
Great location for our needs
Negative section of review
Noise from railway tracks makes it hard to sleep We come from a quiet village
Positive section of review
Location ok
Negative section of review
Room dingy and bathroom very basic. May have been clean but didn’t give that impression. Old linoleum on floor dark old carpets on stairs and bedroom. Bathroom had basic soap dispenser.
Positive section of review
Atmosphere
Negative section of review
No lift for older customers.
Positive section of review
Location
Negative section of review
Cheap toilet paper
Positive section of review
Not much
Negative section of review
Very tired property. View of the carpark through scaffolding. Hard bed. Thin pillows. Lift broken.
Positive section of review
All good
© 2024 AEGEAN AIRLINES - Content guidelines and reporting
