1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I was concerned the check-in instructions involved no interactions with humans, but it worked out. They were responsive by text message. The room was absolutely lovely, and super comfortable. Breakfast was great: safe for coeliacs with a gluten-free toaster!
Negative section of review
I never figured out where the car park was (but as I was arriving late and leaving early, could park on street). Fine for me, but a warning that the internal steps means that this is not an accessible accommodation.
Positive section of review
Great accommodation, close to the centre of Saundersfoot, just a 7-10 min walk. Having 2 parking spaces was a bonus. Comfy beds, nice towels and plenty of equipment in the kitchen. Very quiet neighbourhood too. Good communications with the owners.
Negative section of review
The outside areas need some attention, some render has fallen off the garden wall and was left on the steps leading to the house, so easy to trip on. The grass needs cutting (unless it's been left for the wildlife). The patio area was full of weeds and the table and chairs were filthy. Wasn't so keen on having to strip the beds and clean before we left, think that should be part of the cleaners fee you pay, but overall enjoyed our stay and would use again if issues are addressed.
Positive section of review
Stayed with sister as part of a concert trip. We both said we had an exceptional nights sleep. Easy check in and out. Nice room, clean. Issue with safe from previous customer and should have been checked but rectified very quickly.
Negative section of review
I e mailed hotel about the menu and no one got back to me. When we returned from concert ,the bar was open but most of it locked off so limited to beers n wine. Barman said no one had a key. Not acceptable. At breakfast we just got all our juices n coffee finished our cereal went to get hot buffet and when we returned everything had been cleared away. No common sense. Run out of things on buffet, response when asked was we are waiting for the delivery! Small issues that add up to make a bigger overall service problem.
Positive section of review
Lovely hotel in wonderful grounds. Room reasonable size and common areas very spacious and comfortable. Only had breakfast which was OK. Beautiful terrace with plenty of tables and seating.
Negative section of review
Nothing
Positive section of review
Was very comfortable and location is near where the event I was attending was will definitely be staying again
Negative section of review
There was a leak in my room
Positive section of review
Perfect location, friendly staff, great hotel. Afternoon tea was beautiful. Would definitely return.
Negative section of review
Our room was next to a door in the corridor, so was a little noisy at night when guests were returning to their rooms.
Positive section of review
Easy to find and comfortable cottage. Everything we needed for our short stay. Clean and homely
Negative section of review
Nothing it was all good
Positive section of review
Clean and beautiful apartment. there is a train station nearby, good location, easy check-in
Negative section of review
Nothing
Positive section of review
The jacuzzi bath
Negative section of review
The house from the buses passing
Positive section of review
Everything
Negative section of review
Parking