1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Lucie's escape was immaculate, very comfortable and more spacious than we expected. Our stay was very pleasant, and the site staff were extremely helpful and friendly. The little shop on site is also reasonably priced with the essentials that you might need. There are a few lakes that are available for fishing, we didn't fish but had a slow stroll around them. The beds and sofas are very comfortable. There is parking right besides the decking so it's easy to unload. It's just a shame we only had 4 days. You won't be disappointed with Lucie's Escape.
Negative section of review
Nothing. All was spot on.
Positive section of review
Great location on waterfront. Huge back bedroom room at very good price. Decent shower. Lovely breakfast. Town centre car park one minute's walk away. Easy online booking and check-in. Cute bar at front of hotel. Slightly older style room but very quiet and cosy. Tv in bedroom.
Negative section of review
Nothing negative to say.
Positive section of review
The apartment was so lovely you got everything you need,the bed was comfortable and the bathroom was big.The owner was so helpful and responsed us quickly.The Kilburn metro is very close just 2 minutes walk and the shops as well.
Newcastle upon Tyne, United Kingdom
Positive section of review
We were told the hotel was dog friendly and that we could eat in the bar area with the dog, when we arrived we were told we would have to eat near the reception area in a lobby area, therefore we had a meal away from the hotel
Positive section of review
Room was great, especially bathroom. Plenty of space.
Negative section of review
Wifi. Couldn’t get connection in rooms. Restaurant was average. Very limited choices. Ate in town.
Positive section of review
Perfect location for early flight. Good price.
Negative section of review
Room could have been cleaner. White film on floor from floor cleaning solution all over your socks and also on your trousers when changing.
Positive section of review
Location excellent for Boucher park venue
Negative section of review
The check in isn’t the best all on the telephone
Positive section of review
room upgrade was appreciated
Negative section of review
breakfast definitely not as good as before. very expesive hotel now.
Positive section of review
The breakfast was good
Negative section of review
When I opened the tap in the bathroom, sewage came up into the bathtub. The broken window in the room was covered with a plastic sheet. The family room had a view of the trash cans. When we tried to upgrade the room, the receptionist lady said the hotel was fully booked so there was no chance to upgrade, but when I complained about the sewage issue, she said I should have reported it earlier because maintenance was here, showing no remorse. It was shocking how dirty our room was; the toilet hadn't even been cleaned, it was so smelly I could have vomited. The bedding hadn't been changed after the previous guest, only straightened out.
Positive section of review
Rooms
Negative section of review
Washroom cleaning not sufficient otherwise it was good