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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The room was very clean and with good facilities. The little kitchen had everything you needed. Basic cutlery, a microwave, a kettle. Also when we arrived there were some drinks and teabags. In addition a very clean bathroom, enough towels, very clean bed. Enough pillows. Etc. Also we received multiple texts if we had any questions and if everything went well when we arrived.
Negative section of review
In front of our window were trashcans with heaps of trashbags on top of them. We knew we wouldn't have a view because our room was below street level, but looking at trash isn't wat we were expecting either. Also the windows were made of very thin glass with no noise isolation at all. We really liked the gesture of provided earplugs (which indicates they are aware of the problem) but they didn't help at all. The room was located next to a very busy street and ambulances were driving along with their sirens on all through the night.
Positive section of review
Fabulous location. Husband and I stayed in an en-suite room in the annex. Great sea view and good walk into town about 10 minutes. Great value, there is a kitchen so you can make tea etc. all good.
Negative section of review
It was fine, shower had a bit of mould but really nothing to complain about at all.
Positive section of review
The building exists but no Hotel is operating in this building. I was told by a tenant to go to the building on the left of the Adnans Hotel called The Gables Hotel.
Negative section of review
Not only did I not booked into The Gables Hotel the place is old and should not be allowed to be classed as a Hotel.
Positive section of review
Beautiful location . Spotlessly clean with everything you could possibly need available. Extremely helpful to us our entire stay went above and beyond.
Negative section of review
Nothing at all
Positive section of review
Modern well appointed , room is small but more than adequate and you have everything you need comfortable bed and good wi fi.
Negative section of review
Nothing but wouldn't want a room without a window , not a criticism but a personal preference.
Positive section of review
This hotel is in an incredible location and is very convenient for the coastal path.
Negative section of review
This hotel caters to a lot of people walking the coastal trail, often arriving in wet clothing. In our room, there was no place to hang wet jackets when first coming in the door; there was a wardrobe, but you wouldn't want to put dripping jackets in there. There was no place to sit down to put shoes/hiking boots on by the door, even though there was ample room for a little bench or chair. The bathroom sink was completely inadequate, as it was the "basin sits on top of a wooden stand" variety. Water splashed everywhere. There was no place to put a dopp kit except on the window ledge. The tiles behind the sink were tiny pieces of slate, which are impossible to clean, which is why there was soap and toothpaste scum all over them. There were no hooks above the toilet/next to the sink for hand towels, which meant that you had to cross the room to the hooks on the back of the door, dripping water for 1 1/2 meters. The room had a sofa pressed against one wall, thus making it nearly impossible to get out of bed on that side. A couple of comfy chairs would be much more appropriate. The fridge was on a tenuous table. The skylight blind was broken and torn. The ceiling light cast no discernable light whatsoever. The whole set up in the room was very impractical and seemed to be relying on its "quaint charm" to carry it.
Positive section of review
Comfy bed once extra quilt brought up as initially, room was cold!
Negative section of review
Organisation to get the 3 course dinner we paid for was dreadful. Given 2 menus to order from and then realising their mistake, we had to queue at reception to ask for menus and then queue at the bar to order. The mozzarella bites were lovely BUT the fish and chips brought and left at the side of the table whilst l had only begun the starters went cold, and also tasted "off". I gave it back. No refund!! The sweet choice was appalling, chopped fruit without no cream or the other choice was ice cream!! Breakfast was taken at 930am and was also cold so all in all, very poor indeed. We are back at the end of this holiday and l hope this review helps to improve things!!
Positive section of review
Cleanliness and beautiful bright room
Positive section of review
Great location, clean room
Negative section of review
We found the staff to be very cold from the get go & didn’t really seem interested in being there, so we didn’t bother asking them for advice or issues we had with the room. All in all the room was quite good but the Air Con wasn’t working so it was very hot at night, plus the TV could do with an update too as most channels weren’t working. We spent very little time in the hotel anyway so it didn’t really matter but yeah the customer service is really not up to par with a 4 star hotel.
Positive section of review
Comfy and relaxing
Negative section of review
Liked everything