1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Check in was easy, from 3pm. The caravan was clean, modern, light and airy and plenty big enough. The park was spotless, dinning in the bar was pleasant and the food nice. The walk to Saundersfoot was downhill and relatively easy (about 10/15 minutes) - although we didn’t fancy the uphill walk back so we took a taxi (not helped by all the bags after a days shopping 😀). We used the car mostly to visit local sites so found the location well situated for exploring. Worth mentioning - the bed was very, very comfortable!
Negative section of review
The hot tub wasn’t great, most jets not working - temp control complicated and no instructions - and the cover awkward, but 2jets on 2 seats were ok so didn’t bother escalating to be fair (am sure they would have sorted it). Also, no instructions for heating in the caravan, only boiler operation - luckily it was a sunny September week so we didn’t need it. We weren’t a fan of having to make our own bed on arrival, last thing we needed after a 5 hour drive and having to unpack - but maybe that’s just us. Overall, we enjoyed it though as the park was lovely, the area fabulous and it was great value for a weeks stay.
Positive section of review
Staff were friendly, helpful, knowledgeable. Reception staff very welcoming, informative, realised we needed accessible room without us asking. Server at dinner came back to table to query whether meal had really been OK when I left some, I explained it was just too much for me. Bed was very comfortable, sockets for usb by bed..
Negative section of review
Nothing to complain about at all.
Positive section of review
Ed and Laura were incredibly welcoming when we arrived, all 3 of the rooms we booked were amazing! We had a meal at pub on the first night and the food was incredible! My wife is gluten and dairy intolerant so finding out the menu was either gluten free or gluten free options available was such a relief for her!
Positive section of review
Location was good, space and layout was great. Water was hot. Plenty of bedding and towels and kitchen bench space. Fridge was big. great laundry facilities and lots of kitchen storage.
Negative section of review
Beds were not very comfortable. Bathroom fan doesnt work. Bath is NOT suitable as a shower as no non-slip surface or handle provided. Mould on ceiling. Bathroom smells come up through kitchen sink. Grout is aging. Not enough power points, bedside lamps. Neighbours are noisy at unsociable hours. Not enough kitchen utensils for cooking
Positive section of review
Location. Nice vibe in the bar. Good size room. Lovely comfortable big bed, secure parking. Dinner was good. Staff were helpful
Negative section of review
Nothing
Positive section of review
I am expecting my bed to be king size bed but I was given double bed to be used with my partner .
Negative section of review
No toothpaste was provided.
Positive section of review
Staff were great Location very good Breakfast good
Positive section of review
Roomy Comfortable bed Nice bathroom Quiet
Positive section of review
Location clean
Negative section of review
Aircon not working properly, slow reception staff no staff in foyer focused on guest info etc
Positive section of review
Spacious
Negative section of review
Cold water wasn’t coming in the Bathroom
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