1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Room was excellent. roomy, well appointed and contained everything needed for a short stay. Ideal location for what we required. Staff were polite and helpful and we would definitely recommend staying here to friends and family, in fact have already done so.
Negative section of review
The pillows were much harder that we would have liked and there did not seem to be a choice. There were no cups in the room but that was resolved very quickly.
Positive section of review
The breakfasts were excellent. The variety leaves no-one disappointed. The price at £15 was excellent value. The hotels proximity to the Beamish Museum Park is the best in the area.
Negative section of review
The bed frame had ornamental corners which stuck outward and cracked shins! A couple of cushions placed at the corners solved the problem.
Positive section of review
Only had a short overnight stay .....but our room was clean and comfortable. particularly enjoyed the welcome glass of prosecco!! Would definitely stay again if needed.
Negative section of review
Nothing
Dalton in Furness, United Kingdom
Positive section of review
The room was comfortable and cosy, bathroom was big and location perfect for visiting the safari zoo. Didnt see any staff but spoke on the phone and the lady was lovely .
Negative section of review
The entrance is less than conventional, tucked round the back down a passage and the stairs not good for the disabled but I should have checked what floor the room I booked was on so not their fault .
Stansted Mountfitchet, United Kingdom
Positive section of review
The evening meal offering was just what we wanted. The choice was reasonable and not too pretentions, as was the price
Negative section of review
Too much feedback being asked for The client does not gain any benefit form it - all the advantage goes to the vendor
Positive section of review
Very friendly, helpful staff. Hotel in a good location for restaurants and Chelsea Flower Show.
Positive section of review
Spacious, well setup kitchen to cook, plus a washer & dryer (including laundry detergent)
Negative section of review
No complaints
Positive section of review
Location spot on great views nice place & people. It was our second stay at haven house.
Negative section of review
The weather hahaha
Positive section of review
Very friendly helpful staff and great dinner and breakfast.
Negative section of review
The rooms surround the outside seating so a little noisy initially until the bar closed.
Positive section of review
Good location Cheap price Nice enough Secure
Negative section of review
Omg the lost of rules sent after booking. It's clearly a place that has partying on a weekend. Don't stay if you're not partying. Deposit 20 quid incase you infringe any of the rules The aircon is controlled by the guy on reception. No breaky 10am checkout