1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Excellent wheelchair access for Me, rooms were well laid out. Shower was brilliant, staff were extremely pleasant and very helpful. Breakfast was amazing. Definitely 10/10 for this hotel. 100% recommend and will definitely make this our regular place to stay.
Negative section of review
Lack of usb ports and shared parking area and payment needed for parking
Positive section of review
Stunning location and our little girl loved seeing the steam trains and pirate ships passing by. Great to have a holiday let with its own adjacent parking space.
Negative section of review
Was "clean enough" but I had to clean taps, sinks etc. The towels were damp when we arrived and so we went to shops and got our own. We THINK that the bedding is just very tired but we initially suspected the beds hadn't been changed. Just lacking that attention to detail, a shame really.
Positive section of review
Perfect location close to railway station and many small restaurants close by.
Positive section of review
Location is very convenient to Gatwick airport.
Negative section of review
Price is very high. Nothing special with the place. Also only had one shower cap when the room is for 2 people. With the price paid for our stay, you would think that there will be enough for both of us! Only realised there is only one when we were getting ready early next day, no time to ask for additional one. The facial tissues in the bathroom also looks like, a lot were taken out and then put back in, so didn't look very hygienic.
Positive section of review
Very pretty location but extremely run down.
Negative section of review
The property did not meet basic cleaning standards It was very difficult getting access to the property the phone number sent by Sykes Cottages was incorrect
Positive section of review
The location was central and easy to find
Negative section of review
Very dated, no window in the room and the room was very stuffy with only a couple of tiny towels and 1 small pillow each, bathroom needed some TLC the shower was pretty poor also. Definitely not worth £300 for two nights!!
Positive section of review
Nice decor, good rooms, friendly.
Negative section of review
Can be limited options on weekdays nights in the Town.
Positive section of review
The staff were very welcoming.
Negative section of review
A solid door on the bathroom instead of glass would be good.
Positive section of review
Friendly staff and great food
Positive section of review
Great
Negative section of review
NA