1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Tabley, United Kingdom
Positive section of review
The breakfast was plentiful, and when the hosts found out that we had to leave shortly after it opened they said they would open earlier for us! good choice of cereals, juices, toast and pastries
Negative section of review
none
Positive section of review
Location was acceptable,, easy to get into Bristol with the bus, host was friendly and we were able to check in at 14:00 hrs. Parking is available at no extra charge.
Negative section of review
I inquired about the room as the images on Booking.com had no compatabilities, host said "it was correct". If correct why were the images completely different. DIY Breakfast no fresh coffee, everything Tesco prepacked, and various cereals. Service was not available, the frequently used road directly in front ot The OLd Star was extreemly noisy and we had next to no sleep. Value for money was very diappointing 2 Nights for almost 200 Pound Sterling with DIY Breakfast outrageous, clothes cupboard smells. How Booking. com reviews 8,8 have been achieved is quite amazing. A very disappointing experience would not book again. We would have been better booking with Holiday Inn Express, or another well known Hotel chain for accomodation.
Positive section of review
The hotel room was clean and all basic amenities were available. The food within the hotel restaurant was delicious and the portions were generous.
Positive section of review
Good breakfast & location: easy to walk to the centre. Cleaning persons very pleasant. Recommend your hotel.
Positive section of review
Great location, beautiful building and amazing staff.
Negative section of review
The mattresses were severely stained, there was mould in the bathroom and no facility for breakfast. I received an email from the hotel a few days before our stay offering 20% off our drinks bill in the terrace bar. When we checked in we were told that the terrace was closed for food and drink. It was very disappointing.
Positive section of review
Everything and it was better than ibis Portsmouth
Negative section of review
Nothing
Newcastle upon Tyne, United Kingdom
Positive section of review
The breakfast was lovely.
Negative section of review
Nothing it was very enjoyable.
Positive section of review
The view and location.
Negative section of review
The food was pricey although very good. The central heating did not come on. The underfloor heating in the bathroom only came on at 3.30 am! Most people are asleep then. Staying in the cottages away from the main building during torrential rain is not ideal. It made it difficult to get to the restaurant for meals.
Positive section of review
Easy to find. Clean.
Negative section of review
TV didn’t work.
Positive section of review
All good
Negative section of review
Nothing