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2
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3
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Shepton Mallet, United Kingdom
Positive section of review
I'm afraid I can't think of anything at all to like about this place. I didn't meet the owner or any other staff. I arrived at 8.00 pm which is when I had told them I would arrive and the pub was closed and (after knocking on a house door that had nothing to do with the pub) I found a note pinned to a door around the back of the property with a number to ring. The girl who answered it was very pleasant and she directed me up the external fire escape (not easy to negotiate with a suitcase and laptop etc). The door to the rooms was open and left unlocked all night and she directed me down a long thin grotty corridor to a very small room. The only good thing was the beautiful views and sunset from the car park and the wifi that worked - thank goodness for that so I could find somewhere else to stay.
Negative section of review
The room was small (which didn't matter) but very shabby. The electrics didn't look very safe. There was a grotty shower and washbasin in the room but the bathroom/toilet was along the corridor. I thought the bathroom was ensuite and would never have booked it had I known. There wasn't any toilet paper and the door didn't lock - luckily there was a chair in there that I could lean against the door. There weren't any curtains in the bathroom worth mentioning and you could see the main road from the window so presumably they could see in. Luckily I had brought some water with me and I used it to brush my teeth as I didn't trust the water from the washbasin which was dirty. No way was I using the kettle or the tea/coffee. The tea bags were left in a heap on the top of the cupboard - no covering. The bedroom was unclean - the blind was like a bit of brown paper it was so thin. The bed was lumpy and you could feel the springs of the matress. The matress didn't have a protector and was stained. The sheet and pillow case were grey (tbf they were supposed to be grey but it's not attractive!). I just felt awful in the room and spent the evening finding somewhere for the following 3 nights that I had booked. Luckily I did but it was a waste of 3 lots of £75 a night which was non refundable and a terrible night that cost £75. I reitterate ... A terrible night's sleep. In my 40 years of staying in multiple hotels pretty much every week for work this is the worst.
Positive section of review
The house exceeded all our expectations. It was spotlessly clean. Everything was included that could be and great attention to detail at a very high standard. Every time I contacted the owner I received a reply straight away. It was a few minutes drive to either Bridlington or Flamborough so ideal for everywhere we wanted to visit.
Negative section of review
I honestly can't say there was anything I wasn't happy about during the stay at this property.
Positive section of review
absolutely perfect for the concert we attended at the stadium opposite! overground tube station was literally just down the road to the side then it was 20 mins to liverpool street. beds comfy. shower good. collected keys from shop next door. supermarket was super close. host popped in to check on us & give us wifi etc.
Positive section of review
The staff were so lovely especially the older guy who works serving food and then at breakfast couldn’t do enough I hope you had him to teak. All you staff The pool on site was great too
Positive section of review
Very clean and loads of extras put in like coffee,tea, hot choco and even a throwaway toothbrush and toothpaste. Nice touch!
Negative section of review
No normal tv channels, only streaming channels , however confirmed ge will now install normal tv channeks
Positive section of review
Great location Good facilities for me to use Don’t think it would be a place for me to bring my family to stay
Negative section of review
Fine for me but shared bathroom no good for my family
Positive section of review
The property was in a great location which is very quiet ideal , very spacious
Positive section of review
The location was perfect and the room very nice.
Negative section of review
Numerous email of how easy it would be to check in electronically to find that none of the terminals work.
Positive section of review
Location. Room was VERY large.
Negative section of review
Nothing.
Positive section of review
Everything
Negative section of review
Other people parking by bedroom window