1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Gloucestershire, United Kingdom
Positive section of review
Who couldn’t love this absolute gem? The design of this cottage is so clever- the spiral staircases save so much space and gave my husband with his dodgy knee, the perfect excuse to get me running up and down to save him! Wished we’d had nicer weather to enjoy that patio (loved the carved doors). Really appreciated the lamps left on for our arrival and the music playing on the Roberts radio. I really hope passers by peered in and thought I must be the owner of this super stylish house! Great info in advance from the owners and v helpful. Easy to park (for free).
Negative section of review
I honestly don’t like seeing or hearing my husband in the bathroom these days! Would definitely prefer to have a door!
Positive section of review
The location was excellent in the centre of town with its own parking place. The flat was clean and well presented with plenty of tea coffee provided. I found the bed very comfortable and the shower was lovely. The kitchen was quite well equipped. The staff did their very best to put problems right, very helpful, keeping me informed by text.
Negative section of review
Unfortunately the boiler had stopped working and so we were without heat the first night, heaters and blankets were provided for the second night and on the third day the boiler was fixed. The staff were excellent in trying to get the problem sorted. Some of the photos showing the interior of the flat are out of date, as is some of the information in the welcome file. I think a small freezer would be useful, and a smaller frying pan
Positive section of review
The apartment is really big, with impressive rooms, high ceilings, nice antique furniture and wonderful curtains. A lot of supplies, like cleaning stuff, toiletpaper etc. It was also really quiet, no disturbing neighbours etc, so we could work and sleep very well in the apartment.
Negative section of review
It feels like walking on the wooden floor in the biggest bedroom might lead to some inconvenience for the neighbours below
Positive section of review
Got breakfast which normally you miss out on, so brilliant staff were great
Negative section of review
Rooms, evening meal
Positive section of review
Staff very pleasant Location to Kew gardens
Positive section of review
Clean , quiet room. Friendly staff.
Negative section of review
Nothing
Positive section of review
Proximity of hotel to Terminal 2
Negative section of review
Cost of evening meal. Food was good but very costly. Drinks are costly also
Positive section of review
Friendly clean lovely breakfast
Negative section of review
Room was a little cold heating didn't seem to work fully
Positive section of review
Location good.
Negative section of review
Car park was at Sainburys albeit free.
Positive section of review
Very good
Negative section of review
N / A