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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very clean, well appointed hotel. Great location for Heathrow Terminal 3. Great view of the runway from the room without a hint of noise! The rooftop bar/restaurant has great views & food was very nice. Used the gym had a lovely breakfast & walked to the terminal - job done!
Positive section of review
Location was A1 for walking in central London. Bar & restaurant in house which was very convenient. The welcome and smiling face of Sushma every morning at breakfast and the very helpful, happy and understanding Ken on concierge made us feel valued.
Negative section of review
Shower over bath. Carpet & painting needs updating.
Positive section of review
The hotel was absolutely spotless. The staff are constantly cleaning and making sure you have answers to any questions.
Negative section of review
I think maybe a small table and chairs in the rooms so that if you do make something to eat you don’t have to sit in the communal kitchen.
Positive section of review
Great host so helpful and even posted some items my friend left behind. Best clean and excellent value for money.
Positive section of review
Great position Good parking. Kind staff Lovely people .Great food
Positive section of review
Good location, had kettle, fridge, tableware and table.
Negative section of review
Didn’t realise there would be so many steps to climb to get to room. Bed wasn’t super comfortable, I could feel a spring in my back. Shower water didn’t go down quickly and pooled up. You have to be careful not to bang your head getting out of bed in the dark in the night as the ceiling is pitched and you have to duck your head until you get to the middle of the room- which may be harder to remember if you are half asleep. The decor was a bit tacky.
Positive section of review
Excellent rooms. Very good location.
Negative section of review
Good choice for breakfast, but hot food was luke warm to cold. Not very good service in restaurant for the evening meal.
Positive section of review
Very clean and lovely to stay in
Positive section of review
Very good breakfast
Negative section of review
Very basic accommodation
Positive section of review
Great little hotel