1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Newcastle upon Tyne, United Kingdom
Positive section of review
Quiet, no noisy families. Only a ten minute walk to the centre of Newcastle, so once you're there, you don't need transport. Although there's a main road at the front the sound proofing is good so you don't year it till you go outside.
Negative section of review
Starbucks isn't coffee, it's coffee-coloured water. Please get rid of it and put in a proper coffee-making facilities in the reception/bar area which coffee drinkers will appreciate. Starbucks is what you get at motorway service stations. It doesn't go with Holiday Inn's image. You get better coffee from Waitrose stores which have Caffè Nero coffee machines.
Positive section of review
everything was in place, close to the city and a beautiful beach, the hearse was equipped beyond expectations, very good contact with the owner
Negative section of review
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Positive section of review
The staff were really helpful and friendly, the hotel was really clean and nicely decorated and the bed was very comfortable
Negative section of review
There wasn't anything we didn't like
Positive section of review
Beautifully appointed, light, clean, comfortable. Good provision of towels and linen. Well decorated.
Negative section of review
The bath/shower. For those of us with less good balance, getting into a stand alone high sided bath for a shower with no wall or rails felt precarious, so I didn't use it! There's room for a walk in shower in that huge bathroom. Similarly, I think the stairs up from the front door should have a stair rail, especially when lifting a suitcase up or down. I'm not disabled but I think this could put off older people like me, who want a bit of safety provided.
Positive section of review
The building was lovely to look at , the bed was comfy the shower worked well and air-con was nice
Negative section of review
Tv didn’t work 2 suspicious stains on the wall Hardly any cutlery in the draw And 3 pillows an extra one would have been really helpful
Positive section of review
The staff at the hotel were first class; friendly and very helpful. Food was excellent
Negative section of review
Room needs air conditioning!
Positive section of review
Great location, very neat and clean, excellent hosts.
Positive section of review
Food was excellent alongside the staff.
Negative section of review
The bathroom was poor, fixed shower head over rhe bath. The full hotel was a little tired and needed updated.
Positive section of review
Location. So close to Kew Gardens
Positive section of review
The manager is so very friendly