1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
My room was upgraded at no extra cost which was a lovely surprise. Staff were so friendly and helpful, as a solo traveller this was very much appreciated. Breakfast was excellent, dinner in the pantry overlooking the garden was lovely. The spa was small but the heated out door pool was a highlight, especially when I had it all to myself. I would definitely return. 😀
Negative section of review
The basics are quite pricey whilst you’re there so if you’re watching the pennies this will be a challenge if wanting to make the most of the hotel.
Positive section of review
Ease of finding location and parking. Generous rooms, clean and well insulated from noise. All staff I encountered were polite and friendly. Plentiful choice at breakfast
Negative section of review
Nothing
Positive section of review
The location was very quiet despite the central location. The accomodation was perfect for us and two large suitcases. Tracey met us at the door and made us feel welcome.
Negative section of review
Zip
Positive section of review
Property condition is good, but difficult to find from street I can communicate their staff via WhatsApp. They replied very swiftly. That’s good
Negative section of review
No sign outside. bit difficult to find where is door to in their area. Pre check in was offered. But I didn’t have time to do, so I was not allow me to into their building until I complete check in by smart phone. It may be better to highlight this.
Positive section of review
Location, the view, glass door, good hairdryer next to a plug and mirror (which is not often the case)
Negative section of review
Access:It was on the third floor which is not mentioned in the advert. Neighbour has a bike strapped to the balustrade between second and third floors which made getting luggage up the stairs a bit difficult. Bedroom: The bed could do with a new mattress. Only a duvet and throw - no extra blanket provided. No cupboards for clothes. Bathroom: The shower surround has signs of water damage suggesting a major water leak has occurred. Flush handle on the toilet cistern is loose. Shower outlet full of hair. The shower cradle does not support the hand shower- it has to be secured in place with an elastic hair band. Washing machine in the bathroom cupboard is obscured by drying rack and ironing board. It has no plug socket so presumably one has to use an extension cord to connect it to another socket in the apartment. The cupboard is also full of clutter. Only two bath towels provided - no hand towel. Toilet roll holder has broken off the wall. Kitchen: no dish towels provided for drying dishes. Suggestion-It would be great to have a few coffee pods for the coffee machine and a small milk in the fridge so when you arrive after a day’s travel you could make yourself a cup of coffee. General: no instruction/information booklet on how to connect to WiFi or how to use any appliances in the apartment. No information about the area either. Fortunately for us our daughter lives nearby so it became just a place to sleep. It has great potential but as it stands, not somewhere to which I plan to return.
Positive section of review
Clean, comfortable and great value for money. Excellent location for the Silverstone race track.
Stow on the Wold, United Kingdom
Positive section of review
Great location, food was amazing, staff were very friendly
Positive section of review
The location, foyer and staff
Negative section of review
The room was very tired and had alot of broken furniture
Positive section of review
Staff and service good
Negative section of review
Hot room wouldn’t go below 18°C and opened the window to find loud hum of generators. Worst night sleep we’ve ever had at a hotel.
Stansted Mountfitchet, United Kingdom
Positive section of review
Location