1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Large second and third floor clean apartment with stair access, all the rooms are large doubles with windows, all rooms decorated and carpeted to a high standard with some luxurious detailing. Full kitchen, clean and fitted with everything you need, tea and coffee was available which was a nice touch. Bathroom is clean and good size, shower over large bath and towels provided, plenty of hot water was available. Had telephone contact with the owners who were very friendly and helpful. Roadside parking immediately outside the apartment. Pleasant shortish walk to beach via Marina, visited Stadium for a concert which is 10 min walk away, city centre is walkable, half hour over the river via the bridge. The glass museum is just off the route to the beach and well worth a visit.
Positive section of review
The room was a little dated but very clean and tidy. A little disappointed no water in room. Beds were comfy and room was a good temperature. Room was a little pricey for a nights stay but it was half term so maybe that’s why. Great Base to explore London. Staff are always super helpful!
Positive section of review
Very respectful host, ensured we got everything we needed for our stay. The apartment was gorgeous and very modern. On top of the lovely and clean apartment, she settled us into Bradford and gave us a list of recommendations and places to visit. I would definitely be coming back.
Positive section of review
Staff were very friendly and helpful. They changed our room after the first night as it was very dirty without complaint. I
Negative section of review
Stained carpets both in room and hallway. Mould in bathroom. Lounge chair in our room was very stained not sure from what, spilled coffee??
Positive section of review
The staff were friendly and the grounds of the hotel were beautiful. The breakfast was also nice and good value for money.
Negative section of review
The hotel in general needs updating. On the surface it looks nice, but when you look closer it is actually quite unclean and unkempt. Our bedroom was very small, making it difficult for us both to get ready at the same time. The pool in the hotel is not worth using - it is dirty and smelly with very little attention paid to it. There are no seats beside the pool, the water appears unclean and the walls are in a very bad state of repair. This definitely needs renovation. We purposely picked this hotel because we had a cycling event and thought having a nice swim the day after would be good, however we only stayed in the pool for a matter of minutes and were really disappointed. We paid for breakfast but unfortunately on the day of our cycling event we would be leaving too early, we therefore asked the reception staff if there is any way they could prepare us some dry foods to collect and take with us on the morning - she agreed to tell the night staff so they could prepare some fruit/yogurt/cereal...however when we asked the night staff in the morning they had no idea about this. He offered to get us a bowl of cereal (that appeared to have been left out from the night before, covered in cling film) but we did not have time to eat in. I appreciate if this is not possible, however i would have preferred to have been told this at the time rather than expecting something to be arranged to find out last minute that it has not. We only had one towel in our bedroom, and waited about 3 hours to be given another. I called several times and ended up going down to reception myself to get it. The lady was apologetic and i could see she was very busy so i did not mind, however it seems that for a bank holiday weekend they were probably understaffed. The staff in general were all nice and seem to do their best - i just feel that for the price this hotel is not up to scratch and needs a bit more TLC. I wouldn't stay here again.
Positive section of review
The staff were helpful and friendly The shower was powerful The location was perfect for Central pier
Negative section of review
Family room is on the top floor, which is a lot to climb the stairs with children and bags
Positive section of review
Lovely apartment with comfy beds and sofa. Well equipped with everything we needed.
Positive section of review
The property was very nice, clean, and staff vey helpful
Negative section of review
There is currently work being done surrounding the hotel, we were not advised of this upon arrival nor were we told at check in, we were woken at 7am to loud machines, diggers, banging, it really spoiled our stay
Positive section of review
Lots of character but also modern and comfortable
Negative section of review
Nothing
Positive section of review
Plenty of space for a family and clean